Customer Service Payroll Specialist - Entry Level

We are looking for a CUSTOMER SERVICE PAYROLL SPECIALIST to establish and maintain employee payroll records and provide dedicated quality processing services making our company a leader in the industry.

As a Customer Service Payroll Specialist on our team, you will play a critical role in serving our small business clients that trust our services to manage their changing payroll needs. Being the face of payroll to a dedicated client base, you partner to deliver expert payroll processing and services.

RESPONSIBLITIES:

• Process weekly, semi-monthly, and custom calendar payroll
• Calculate paychecks using tax tables
• Inspect automated system outputs such as registers and standard reports
• Determining and correct out-of-balance conditions
• Check and audit timekeeping records for standard compliance
• Validate time and attendance records from TLM system with payroll
• Enter in new hires into Payroll Central
• Post changes in pay and tax status
• Process involuntary deductions such as levies and garnishments
• Prepare special reports for management

EXPERIENCE:

• 1- 3 years automated payroll systems experience or equivalent accounting experience
• You will have previous payroll experience in a client facing environment
• A desire to deliver best in class customer service, to your clients for their payroll needs
• Your knowledge in Microsoft Word, Excel, and Outlook
• Finesse: a demonstrated ability to deliver under tight deadlines or unusual or critical situations
• Your skills to execute while navigating through a variety of different tasks
• Professional presentation of written information, that is clear and effective for your success with your clients
• Your collaborative, team minded successful attitude
• Direct experience in a variety of SaaS payroll systems, and your ability to learn new ones
• Background of in house payroll processing experience in a small to mid-sized business is highly preferred, but not required.

*

• strong customer service background
• excellent written and verbal communication skills
• strong multi-tasking skills
• ability to think outside the box and solve problems
• flexible and adaptive to change
• willing to learn new things and partner across the organization
• strong professionalism and ethics
• willing to work in the office 5 days a week
• willing to work overtime and perform other tasks as assigned as needed
• able to work 8-5 Monday - Friday
• payroll expertise is a +
• experience with Salesforce is a +
• must be proficient in MS outlook and word
• must have basic Excel skills (can filter, use basic formulas, etc.)

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Willing to work onsite?

Experience:

• automated payroll systems or equivalent accounting: 1 year (Preferred)

Work Location: One location