Customer Relations Representative - State Farm Agent Team Member

State Farm Insurance Agent located in Memphis, TN is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Ruby Williams - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

• 401K
• Salary plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Valuable experience

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• Organizational skills
• Self-motivated
• Detail oriented
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to make presentations to potential customers
• Ability to assess customer needs and conduct effective interviews
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Associate's degree or higher preferred

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.