Customer Experience Coordinator

American Residential Services, providing Atlanta with Heating & Cooling expertise for over 30 years. We are currently seeking a Sales Lead Coordinator to help achieve the branch’s sales goals!

Salary Expectations: - Hourly 16-18 pay plus performance incentives

Work Schedule - Full-time Opportunity. Must have availability to be scheduled Mornings, Evenings and/or Weekends.

Tasks you will experience on a daily basis:

• Outbound dial to contact all hot/warm/cold sales leads received
• Book/schedule sales appointment for our in-field sales professionals
• Contact customers prior to all in-home sales presentations to ensure customers are home prior to time of arrival.
• Communicate continually throughout the day with our in-field sales professionals with any help or assistance they may need from the branch office.
• Follow up on quotes given to customers and communicate with customers for any needs they may have, sale related.
• Process completed paperwork, electronic and manual forms.
• This position will consist of heavy phone volume.
• Meet and exceed expected sales targets. Your success is the company’s success!
• Minimum two years of exceptional customer service experience
• Prior Inside Sales experience, preference given to those with experience booking sales calls and generating sales leads.
• Ability to work with minimal supervision
• Ability to demonstrate organizational and follow-up skills
• Intermediate Microsoft Office skills
• Must be able to pass background and drug screen

ARS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location:

• One location

Work Remotely:

• No