Customer Allocation Analyst

Company Overview

Wherever you work and whatever role you fill, when you represent the Bridgestone name you know that you are a valued teammate who is part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just a salary. We provide formal training, competitive performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan to help build your future.

We believe people can only provide superior service and quality to others when they are allowed to bring their whole selves to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

Bridgestone Americas, Inc. is headquartered in Nashville, Tennessee and is the U.S. subsidiary of Bridgestone Corporation headquartered in Japan. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products to address the needs of a broad range of customers and industries.

Job Category Supply & Logistics

Position Summary The Customer Allocation Analyst will work with key account managers and customers to develop and maintain our allocation processes for customer orders. In this role, you will develop high quality relationships with the Customer Support, Supply, Demand, and Fulfillment teams working to improve service levels while driving operational efficiencies. You will be focused on determining product allocations, analyzing supply constraints impacts and recovery expectations, facilitating quick turnaround actions, and developing tools that will support continuous improvement activity.

Responsibilities

• Leverage analytical skills to identify risk and provide recommendations/alternatives to cross-functional stakeholders and escalate when needed

• Monitor and analyze data in collaboration with the business and provide recommendations for future planning by assisting the Demand Planning team in improving future forecasting for key customers

• Accountable for building and maintaining collaborative relationships with diverse cross-functional teams to make sure customer needs are fulfilled

• Work with multiple key customers directly and indirectly with possible travel to some locations

• Communicate regularly with key stakeholders for proactive management of the orders to be shipped

• Develop and implement solutions to continuously improve the order promising processes

• Manages the weekly and monthly reporting of the Allocation and Reserves Processes

• Ability to conduct and lead meetings to review Allocation performance

• Manages and monitors the inputs and outputs to the Blue Yonder Order Promiser toolset

• Work with the New Launch and Winter planning teams to help make sure yearly projects are successful

• Perform User Acceptance Testing of the system improvements to enable Information Technology to push the enhancements to the production environment.

Required Qualifications:

• Bachelor BS/BA Degree – Business or Supply Chain preferred

• 5+ years of experience with Order Management or Distribution/Supply Planning

• Strong analytical skills to streamline processes and proactively manage supply against the demand to enhance customer experiences.

• Strong ability to multitask in a fast-paced environment

• Ability to work with remote teams effectively

• Excellent project and time-management skills

• Ability to structure and work on exploratory problems

• Proficient with the Microsoft Office Suite

Preferred Qualifications:

• Experience with Blue Yonder/JDA Products(Order Promiser/Fulfillment/ESP)

• Experience with Tableau, Alteryx, SQL, or other data integration software

Minimum Qualifications

• Typically requires a minimum of 5 years of related experience with a bachelor’s degree; OR 3 years and a master’s degree

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.