Cricket Wireless Retail Sales Associate/Customer Service

Every day our Retail Sales Advocates at Cricket sell great products and unlimited wireless service at fantastic prices to our customers and provide customer service in a fun energetic environment.

Our Sales Advocates:

- Sell no-contract wireless phones, service plans and accessories in a fast-paced environment

- Deliver outstanding service striving to retain and gain customers

- Participate in outside sales events or promotions

- Work flexible hours, weekends and holidays at various locations

- Perform daily opening and closing procedures, maintain store appearance, and help create a positive working environment. Sales Advocates are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives!

GENERAL DUTIES

The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

- Understand customers' needs and help them discover how our no contract products meet those needs

- Possess a competitive spirit and desire to meet and exceed sales goals

- Multi-task in a fast paced team environment

- Educate and engage customers through product demonstrations

- Interact with customers and provide prompt and courteous customer service to all customers

The successful candidate will be able to perform the following with or without reasonable accommodation:

- Ability to work flexible hours, including evenings, weekends and holidays

- Ability to stand for long periods of time- Ability to complete all paperwork completely, accurately, in a timely manner

- Ability to operate a personal computer, wireless equipment, copier and fax

- Ability to work in other locations as the needs of the business dictate may be required.

- Complete all aspects of opening and closing the store in accordance with written procedures.

- Submit all transaction journals on a daily basis.

- Assists with inventory maintenance. Cricket is looking for outgoing motivated and customer focused individuals.

A definite advantage is given towards individuals who have bilingual Spanish skills. Also preferred status is granted to candidates with prior wireless experience.Every day our Retail Sales Advocates at Cricket sell great products and unlimited wireless service at fantastic prices to our customers and provide customer service in a fun energetic environment.

Our Sales Advocates:

- Sell no-contract wireless phones, service plans and accessories in a fast-paced environment

- Deliver outstanding service striving to retain and gain customers

- Participate in outside sales events or promotions

- Work flexible hours, weekends and holidays at various locations

- Perform daily opening and closing procedures, maintain store appearance, and help create a positive working environment. Sales Advocates are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives!

GENERAL DUTIES

The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

- Understand customers' needs and help them discover how our no contract products meet those needs

- Possess a competitive spirit and desire to meet and exceed sales goals

- Multi-task in a fast paced team environment

- Educate and engage customers through product demonstrations

- Interact with customers and provide prompt and courteous customer service to all customers

The successful candidate will be able to perform the following with or without reasonable accommodation:

- Ability to work flexible hours, including evenings, weekends and holidays

- Ability to stand for long periods of time- Ability to complete all paperwork completely, accurately, in a timely manner

- Ability to operate a personal computer, wireless equipment, copier and fax

- Ability to work in other locations as the needs of the business dictate may be required.

- Complete all aspects of opening and closing the store in accordance with written procedures.

- Submit all transaction journals on a daily basis.

- Assists with inventory maintenance. Cricket is looking for outgoing motivated and customer focused individuals.

A definite advantage is given towards individuals who have bilingual Spanish skills. Also preferred status is granted to candidates with prior wireless experience.

Job Type: Part-time

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekends

Supplemental Pay:

• Bonus pay

Ability to Commute/Relocate:

• Westminster, CA (Required)

Language:

• Vietnamese (Required)

Work Location:

• One location

Pay frequency:

• Every other week

Paid Training:

• Yes

Management:

• Store Manager

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Plastic shield at work stations
• Social distancing guidelines in place