Cricket Wireless Retail Sales Associate/Customer Service

Every day our Retail Sales Advocates at Cricket sell great products and unlimited wireless service at fantastic prices to our customers and provide customer service in a fun energetic environment.

Our Sales Advocates:

- Sell no-contract wireless phones, service plans and accessories in a fast-paced environment

- Deliver outstanding service striving to retain and gain customers

- Participate in outside sales events or promotions

- Work flexible hours, weekends and holidays at various locations

- Perform daily opening and closing procedures, maintain store appearance, and help create a positive working environment. Sales Advocates are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives!

GENERAL DUTIES

The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

- Understand customers' needs and help them discover how our no contract products meet those needs

- Possess a competitive spirit and desire to meet and exceed sales goals

- Multi-task in a fast paced team environment

- Educate and engage customers through product demonstrations

- Interact with customers and provide prompt and courteous customer service to all customers

The successful candidate will be able to perform the following with or without reasonable accommodation:

- Ability to work flexible hours, including evenings, weekends and holidays

- Ability to stand for long periods of time- Ability to complete all paperwork completely, accurately, in a timely manner

- Ability to operate a personal computer, wireless equipment, copier and fax

- Ability to work in other locations as the needs of the business dictate may be required.

- Complete all aspects of opening and closing the store in accordance with written procedures.

- Submit all transaction journals on a daily basis.

- Assists with inventory maintenance. Cricket is looking for outgoing motivated and customer focused individuals.

A definite advantage is given towards individuals who have bilingual Spanish skills. Also preferred status is granted to candidates with prior wireless experience.

Job Type: Full-time

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Supplemental Pay:

• Bonus pay

Experience:

• Customer Service: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location:

• One location

Pay frequency:

• Every other week

Management:

• Store Manager

Work Remotely:

• No