Cricket Wireless Retail Sales Associate/Customer Service
- Full-Time
- Mira Mesa, CA
- Cricket Wireless Authorized Dealer
- Posted 4 years ago – Accepting applications
Every day our Retail Sales Advocates at Cricket sell great products and unlimited wireless service at fantastic prices to our customers and provide customer service in a fun energetic environment.
Our Sales Advocates:
- Sell no-contract wireless phones, service plans and accessories in a fast-paced environment
- Deliver outstanding service striving to retain and gain customers
- Participate in outside sales events or promotions
- Work flexible hours, weekends and holidays at various locations
- Perform daily opening and closing procedures, maintain store appearance, and help create a positive working environment. Sales Advocates are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives!
GENERAL DUTIES
The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:
GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:
- Understand customers' needs and help them discover how our no contract products meet those needs
- Possess a competitive spirit and desire to meet and exceed sales goals
- Multi-task in a fast paced team environment
- Educate and engage customers through product demonstrations
- Interact with customers and provide prompt and courteous customer service to all customers
The successful candidate will be able to perform the following with or without reasonable accommodation:
- Ability to work flexible hours, including evenings, weekends and holidays
- Ability to stand for long periods of time- Ability to complete all paperwork completely, accurately, in a timely manner
- Ability to operate a personal computer, wireless equipment, copier and fax
- Ability to work in other locations as the needs of the business dictate may be required.
- Complete all aspects of opening and closing the store in accordance with written procedures.
- Submit all transaction journals on a daily basis.
- Assists with inventory maintenance. Cricket is looking for outgoing motivated and customer focused individuals.
A definite advantage is given towards individuals who have bilingual Spanish skills. Also preferred status is granted to candidates with prior wireless experience.
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekends
Supplemental Pay:
- Bonus pay
Ability to Commute/Relocate:
- Mira Mesa, CA (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location:
- One location
Work Remotely:
- No