Credit Review Buyback Analyst I

Overview: The Credit Review Buyback Analyst I is responsible for facilitating the buyback process on the behalf of GM Financial. The buyback process is initiated when Credit Review documents a violation of the dealer agreement and escalates it to the business unit. The Buyback Analyst I works in conjunction with the business unit as they attempt to reach a positive resolution with the business source. This position requires sound judgment, excellent interpersonal and communication skills, initiative, resourcefulness, and the ability to multitask.Responsibilities:JOB DUTIES

• Build effective working relationships with other departments and external parties to accomplish departmental and corporate strategic business goals and objectives
• Educate internal and external parties on the GM Financial Dealer Agreement and violations of the dealer agreement
• Prepare clear and concise legal documentation on the behalf of GM Financial
• Recognize and recommend improvements to the buyback process
• Host regularly scheduled meetings with the Dealer Services' RSMs to discuss buyback resolution strategy
• Provide payment posting instructions when buyback monies are received
• Manage collateral on repossession hold; including but not limited to, coordinating the return of the collateral to the dealership or wholesaling the unit
• Manage the recourse process by monitoring accounts placed on recourse and escalating them as buybacks when a trigger is breached
• Represent Credit Review in business segment meetings, as needed
• Perform other duties as assigned
• Conform with all company policies and procedures

Qualifications:Knowledge

• Detailed understanding of the auto finance industry, including funding and/or underwriting of originations
• Working knowledge of finance
• Working knowledge of accounting
• Working knowledge of consumer credit
• Working knowledge of statistics
• Competency with Microsoft Office, focusing on Access and Excel
• Knowledge of Provenir, Auto IMS, SalesForce, CPW and AS/400
• Working knowledge of company policies and procedures
• Ability to plan, execute, and improve work processes to ensure achievement of business objectives
• Ability to understand GM Financials business, apply knowledge and critical thinking skills in day-to-day problems and solutions
• Competency using SAS including basic data functions, macros, SQL and DDE
• Knowledge of company policies and procedures

Skills

• Excellent interpersonal skills
• Excellent verbal, written and communication skills
• Ability to multitask with minimal supervision
• Ability to use appropriate analysis, judgment and logic when solving issues
• Detailed oriented
• Ability to coach, lead, motivate, and influence others to support departmental goals and objectives
• Ability to proactively achieve goals and objectives, which positively impact GM Financials overall business results
• Ability to work discreetly with confidential information and situations
• Able to supervise multiple tasks with minimal supervision and be self-motivated
• Strong problem solving skills
• Ability to provide recommendations and making decisions

Education

• Bachelor’s Degree preferred

Experience

• 3-5 years of relevant experience required

#LI-CR1