Credentials Technician (OA)

About the Position: Kimbrough is the headquarters of the U.S. Army Medical Department Activity, Fort George G. Meade, includes a number of U.S. Army health clinics, occupational health clinics, telemedicine, behavioral health, allergen extract lab, drug testing labs, and environmental health clinics at several installations in MD, PA, VA, & DC. Kimbrough provides primary care, selected specialty care & same day surgery for TRICARE Prime patients.

• Operate a personal computer to compose, type and prepare various forms, technical and general correspondence, memo, and reports.
• Performs a variety of clerical and administrative duties in support of the credentialing program for physicians and non-physician health care providers (HCPs). Maintains strict confidentiality of provider information.
• Assists MEDDAC staff with preparation of requests for privileging. Submits requests for validation of information.
• Gather, organize, and maintain information; determine its importance and accuracy, and communicates it by a variety of methods.
• Initiate/establishes initial application and reappointment applications by Licensed Independent Practitioners (LIPs) applying/reapplying for clinical privileges.
• Provide credentials/privileging information to individuals who inquire at the office, by correspondence, or telephonically, to include all appropriate personnel within the MEDDAC area of responsibility.
• Verify primary source of documentation of the LIP through telephonic and written communications. Documentation may include transcripts, diplomas, licensures, contingency training, and/or board certification.

Occasional travel - You may be expected to travel for this position.

No

7

• Job family (Series)

  0303 Miscellaneous Clerk And Assistant

• Requirements

  RequirementsConditions of Employment

  Other Requirements:

  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • Two year trial/probationary period may be required.
  • Appointment is subject to the completion of a favorable suitability or fitness determination, as determined by a background investigation.
  • Direct deposit of pay is required.
  • Condition of Employment:
  • This position has a mandatory seasonal influenza vaccination requirement and is therefore subject to annual seasonal influenza vaccinations.
  QualificationsIn order to qualify, you must meet the education/experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
  
  Specialized experience: One year of specialized experience which includes (1) experience utilizing office automation to maintain files, generate reports and create document; and (2) experience performing customer service duties such as assisting with completion of credentialing forms, reporting credentialing discrepancies and acting as liaison with organizations to obtain needed documentation such as transcripts, past employment references. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service, GS-05.
  
  This position requires a qualified typist. A qualified typist must be able to type 40 words per minute (WPM) on a 5-minute sample with 3 or fewer errors.
  
  Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone-no substitution of education for experience is permitted.
  
  
  You will be evaluated on the basis of your level of competency in the following areas:
  
  • Clerical
  • Customer Service
  • Manages and Organizes Information
  
  
  Separated Military Members: Resumes will be accepted from members of the Armed Forces who indicate in their applications that they are available for appointment within 120 days of the closing date of this announcement. Military members may be appointed while on terminal/transitional leave, before the effective date of their military retirement/separation.
  
  Military Retirees: Within the DoD (Department of Defense), including non-appropriated fund positions, the appointment of retired military members within 180 days immediately following the retirement date to a civilian position is subject to the provisions of 5 United States Code 3326 or 5 U.S.C. 5305.
  Education

  FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

  Additional information
  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • Two year trial/probationary period may be required.
  • Direct Deposit of Pay is required.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • This is a Career Program (CP) 53 - Medical position.
  • You may claim military spouse preference.
  • If a MSP applicant is determined best qualified and selected, placement must be at the full performance level for priority consideration.
  • Multiple positions may be filled from this announcement.
  • Salary includes applicable locality pay or Local Market Supplement.
  • Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website.
  • When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction/ for more information.
  • If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
  • Immunization screening is required, Hepatitis B immunization is required for all positions with direct patient contact.
  
  
  How You Will Be Evaluated

  You will be evaluated for this job based on how well you meet the qualifications above.

  Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your résumé and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
  
  You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
  
  Basis for Rating: Qualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified and Qualified. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category.

  • Best Qualified. Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for the announced position.
  • Highly Qualified. Candidates in this category possess good skills and experience above the minimum requirements for the announced position.
  • Qualified. Candidates in this category meet the minimum experience requirements for the announced position.
  
  
  Background checks and security clearanceSecurity clearance

  Not Required

  Drug test required

  No

  Position sensitivity and risk

  Non-sensitive (NS)/Low Risk

  Trust determination process

  Suitability/Fitness

• Required Documents

  Required Documents

  The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist (External).
  
  As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
  
  1. Your resume:

  • Your resume may be submitted in any format and must support the specialized experience described in this announcement.
  • If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
  • For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.
  • For additional information see: What to include in your resume.
  2. Other supporting documents:
  • Cover Letter, optional
  • Most recent Performance Appraisal, if applicable
  NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
  
  

• Benefits

  Benefits

  A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Military spouses
• The public

  U.S. citizens, nationals or those who owe allegiance to the U.S.

• Veterans