Creative Assistant Retail Manager With Marketing Background

Dynamic, Creative and Driven person needed to help me run my local Home Decor, Vintage Furniture + Gift Shop. We are located in Falls Church City and specialize in DIY Paint lines that we use to transform our vintage furniture. We also custom paint our customers furniture and teach classes + workshops.

Many of our customers have been coming to us for years to assist them in repurposing their vintage furniture! We also have a gorgeous store filled with home decor and gift items. We are looking for a very special person to assist in managing the shop with direction from the owner.

In this role you will be helping to Manage:

- Day to Day Shop Management: Troubleshooting technology, paying bills, reporting issues to landlord, customer service, processing new inventory, tagging, etc.

- Visual Merchandising: Day to day upkeep of the shop, cleaning, setting, restocking the store. Working on seasonal window displays.

- DIY Paint Lines: Become the subject matter expert in our DIY paint lines and enjoy all things DIY + Crafts.

- ECom website: Upkeep and growth of our online shop in Shopify.com - adding inventory, filling online orders, shipping, etc.

- Email communication with clients requesting custom furniture painting services: getting estimates, creating work orders + scheduling drop off

- Organization + Cleanliness are critical to look of the shop.

- Local Marketing: Coordinate local collaborations with other local businesses, donations etc.

- Social Media Marketing: Newsletters, IG, FB, Pinterest + Blogging if interested

- BONUS if you enjoy painting furniture + or would like to learn and become a part of our furniture painting team.

It's a big task but a really fun opportunity for someone that loves to keep busy and learn new things. MUST BE self directed, flexible, willing to take on and own your position in the shop.

We are looking for an experienced Assistant Retail Manager with extensive interest and experience in marketing to oversee the daily operations of our store. You will be the one to ensure smooth running of operations to maximize sales and minimize costs.

An effective assistant retail manager will be very customer service focused, organized and efficient. We only have one employee in the shop at a time so you need to be comfortable working by yourself. You must be self directed, organized and efficient.

Responsibilities

• Organize all store operations, policies, training manuals.
• Supervise and guide staff towards maximum performance
• Prepare and control the store’s budget aiming for minimum expenditure and efficiency
• Address any in store issues - leaks, flood, lightbulb outage, etc.
• Monitor stock levels and purchases and ensure they stay within budget
• Deal with complaints from customers to maintain the store’s reputation
• Plan and oversee in-store and online promotional events or displays
• Keep abreast of market trends to determine the need for improvements in the store and in our marketing efforts
• Ensure the store fulfils all legal health and safety guidelines
• Create the staff schedule and make sure the shop is covered at all times.
• Understand and learn the ins and outs of online store management in Shopify, shipping, etc.

Skills

• Proven experience as retail manager or in other managerial position
• Experience in marketing - traditional and online - newsletters, blog posts, social media marketing
• Knowledge of online shops using Shopify and excited about figuring out and manage ways to increase online traffic.
• Knowledge of retail management best practices
• Outstanding communication and interpersonal abilities
• Excellent organizing and leadership skills
• Very organized and process oriented. You love tools that help make the process more efficient - excel, word, google drive, trello
• Excellent knowledge of retail management software and online software or willing to learn

FAMILIAR WITH

- CANVA / picmonkey

- Word, excel, google drive,

- Trello /Asana / Slack

- Planoloy / FB Creative Suites

- Mailchimp / flodesk

- Shopify

- FB, IG, Pinterest for business

- Hashtag use

- Major bonus if you are educated on google analytics, ads, FB ads

PERSONALITY + COMMUNICATION + WORK STYLE

- Fast moving + strategic

- Creative

- You love people but are okay working by yourself too

- You enjoy helping people with design questions, color, and DIY projects

- Efficient

- Problem solver

- Google is your best friend

- You don't like to waste time figuring things out multiple times .figure out the process, document it, and make it repeatable.

If this sounds like you we can't wait to meet you!

Job Types: Full-time, Part-time

Pay: $13.00 - $17.00 per hour

Benefits:

• Employee discount

Schedule:

• Day shift
• Holidays
• Weekend availability

COVID-19 considerations:
Masks at all times by employees and customers.

Work Location:

• One location

Work Remotely:

• No