Cougar Care Network Support Coordinator (Student Services Professional II), Dean Of Students Office

Overview

Under the general direction of the Care Manager, the Cougar Care Network (CCN) Support Coordinator will assist with the operational and programmatic functions related to the day-to-day operations of the Cougar Care Network. Due to COVID-19 and the shift to virtual instruction, there has been an increased need for early academic intervention for First Time Freshmen. The CCN Support Coordinator will receive academically related incident reports submitted through Maxient and ensure cases are assigned to the appropriate individuals/areas for management and follow-up. In an effort to prevent academic probation, the position will assist in assigning cases, initial outreach to students, and ensuring follow-up occur with the student referred and the referral source. This position will also support students applying to the Student Emergency Fund due to impacts related to COVID-19 (financial, basic needs, loss of loved ones, etc.). The ability to work independently while paying close attention to detail, maintaining confidentiality, and communicating effectively with leadership and other department personnel is required.

Position Summary

Cougar Care Network Support Coordinator
(Student Services Professional II)
Dean of Students Office

Full-time, temporary position with benefits ending on or before June 30, 2022. This position may continue beyond June 30, 2022, upon the availability of funds.
Opening Date: September 15, 2021
This position is open until filled with a first review of applications beginning September 30, 2021. For assurance of full consideration, applications and supporting material should be submitted by 11:59pm on September 29, 2021.
To view the full job description and position requirements, please click on the following link: Cougar Care Network Support position description
California State University requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/. Questions should be sent to the Office of Human Resources at hr@csusm.edu.
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html.
California State University San Marcos is not a sposoring agent for staff or management positions (i.e. H1-B visas). Compensation & Benefits

This position is eligible for benefits.

Anticipated Hiring Salary: $4,304 per month

CSU Classification Salary Range: $4,304 - $6,120 per month