Contracting & Provider Data Coordinator

Company Summary: Do you want to work for a company that has been recognized by the Denver Post for nearly a decade as a Top Place to Work? Then Physician Health Partners may be the company for you! PHP offers a robust benefit package where the company pays 90%+ for medical premiums, vision insurance, dental insurance, 2 week paid FMLA, 401(k) matching, in addition to some perks like happy hours, remote work options and profit sharing! We have two locations in Downtown Denver and Colorado Springs but serve members throughout the state Colorado. If you are interested in working for an innovative and collaborative workplace in the healthcare market than PHP may be the career home for you.

Position Summary: The Contracting and Provider Data Coordinator will review, evaluate, and maintain the integrity of the databases necessary to support all contracts. This role is also responsible for providing administrative and contracting assistance and coordination to data entry management required for contract execution and system loading for the Contracting Department. Responsible for consistently entering, saving, storing, auditing and monitoring data that feeds company systems including a contract management system. Ability to learn company structure and how the use of data systems impact downstream workflows.

Position requires knowledge of the Denver healthcare landscape, including areas of city, hospital systems, and provider types. Strong attention to detail, organizational skills and multi-tasking are a must.

The position is remote with the expectation of 1-2 days per month in the downtown Denver office for team meetings.

COMPETENCIES/Role-Specific Functions:

COMMUNICATION

Communicates well both verbally and in writing, creates accurate and punctual reports, shares information and ideas with others, has good listening skills.

• Interacts professionally with necessary internal and external contacts to ensure data accuracy.
• Maintains accurate vendor and contract information within the contract management system.
• Maintains governance of documents, contracts, and financial documents while maintaining strictest confidentiality.
• Ensures timely vendor notifications.
• Communicates effectively and works with all levels of the organization.
• Handles confidential matters with discretion.

PROBLEM SOLVING

Breaks down problems into smaller components, understands underlying issues, can simplify and process complex issues, understands the difference between critical details and unimportant facts.

• Responds to help desk inquiries in a timely and accurate manner. Appropriately escalates and follows through with complex issues.
• Identifies problems, recommends solutions, organizes and analyzes information.

PRODUCTIVITY

Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, handles information flow.

• Responsible for accurate and timely multi-system data entry of contract information in accordance with departmental policies and procedures to include delegated providers.
• Responsible for database entry and provider directory maintenance, assuring that all providers or other data entered are accurately reflected according to policies and procedures.
• Assists with the contract database to ensure accurate data related to all company contracts; provide relevant notices to team on renewals, terminations or new contracts.
• Processes legal documents to include coordination of signatures, follow up on signatures, filing both electronically in shared drives and contract management system, and via paper and ensures adherence to document retention guidelines.
• Ability to handle multiple projects simultaneously in a high pace environment, organizes, coordinates, sets priorities and meets deadlines.

SELF DEVELOPMENT

Seeks out and accepts feedback, is a proactive learner, takes on tough assignments to improve skills, keeps knowledge and skills up-to-date, turns mistakes into learning opportunities.

• Ability to identify and improve processes and ability to learn and navigate multiple software used in Department and organization
• Takes initiative, self learns, and trains other team members in new areas.

CUSTOMER FOCUS

Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to customers.

• Works with many internal teams and provides timely responses, answers questions, and coordinates work that impacts data systems.
• Provides administrative support that may include, but is not limited to, answering and screening calls in a professional manner, taking concise messages, listening to and evaluating the needs of callers and customers and handling appropriately, serving as a resource for and routinely interacting with personnel, customers, clients, physicians and external companies, and maintaining and coordinating an accurate Department calendar for various contract reminders and obligations.

JOB KNOWLEDGE

Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues.

• Provides cross functional support to the contract services team on an as needed basis.
• Ability to assist with research and filing preparation for business licenses, Insurance coverage and other special licenses as necessary to meet corporate licensing/business requirements.
• Quickly learn Department guidelines such as maintenance of contracting files, notifications processes.
• Other duties as assigned.

Qualifications (Education/Experience/Knowledge/Skills/Abilities):

• High School Diploma or GED. Bachelor’s degree preferred.
• Three or more years in healthcare, corporate legal department or law firm experience desirable.
• Minimum three years administrative, contract, database and/or data entry experience in contract loading/knowledge, or in a managed health care setting or related environment.
• Fundamental knowledge of procurement regulations, legal terminology, contracts and legal documents, preferred.
• Knowledge and use of systems including Microsoft Office products, Microsoft Teams. Salesforce experience desirable.
• Excellent computer and typing skills required.
• Excellent verbal and written communication skills including grammar, spelling and punctuation; ability to speak clearly and concisely, conveying complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information form others.
• Must be able to maintain confidentiality while working with sensitive information.
• Must be detail-oriented, well-organized and have the ability to effectively multi-task.
• Ability to work as a team player, be self-directed, performing detailed tasks with minimal to moderate supervision.
• Strong interpersonal skills, establishing rapport and working well with others and customer service.
• Home office that is HIPAA compliant for all remote or telecommuting positions as outlined by the company policies and procedures.

COVID: Employees will be required to show proof of being fully vaccinated to COVID-19 within 30 days of hire or be subject to frequent antigen testing. Reasonable accommodations may be considered on a case by case basis.

Pay Range: $19.73 - $24.67