Contract Lifecycle Management Transformation – Manager

PwC’s Cloud Computing and Networking practice helps our clients transform their business through innovative technology solutions and effective IT Service Management. Part of that journey includes helping our clients enable innovation, reinventing their customer experience, and exploring new markets. You will be immersed in a variety of different projects, groups, and locations while getting inspired through your community to grow as an individual as well as a team. Our diverse client service teams encourages out-of-the-box thinking, problem solving, great team mentality and a curiosity for understanding the latest in technology.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

Roles and Responsibilities

• Support pursuit teams in reviewing RFP requirements and in building corresponding technical content to respond to pursuits
• Build functional prototypes on common CLM solutions in support of identified business needs and proposal demos
• Demonstrates proven thorough abilities and record of success in a role in at least two of the following areas: financial management, accounting, risk management, process improvement, IT effectiveness, ERP implementation, business transformation.
• Enterprise Program Management - assisting in the assessment of client needs and capabilities, providing tools/methodologies and guidance to establish or improve client program management organizations
• Be part of a delivery team in delivering a Contract Lifecycle Management implementation engagement including performing the following activities:
  • Gather technical requirements around contract types and corresponding details to configure in a target solution
  • Perform gap analysis between identified functional requirements and the capabilities of the identified technical solution and provide recommendations on limitations and alternate solution approaches
  • Develop solution architecture for integrations between CLM and related systems such as CRM (Salesforce, etc.), ERP (SAP, etc.), and other integration needs (SSO, e-signature, etc.)
  • Conduct / lead technical workshops in understanding current state technology landscape, driving future state requirements, and related technical needs including security, integration, lifecycle activities, reporting, and migration
  • Lead / support contract migration data export / import activities
  • Manage requirements traceability from analysis through implementation
  • Work closely with business stakeholders to perform requirement reviews and signoff sessions
  • Review user acceptance tests and functional test scenarios and implement related unit, functional, integration, and end-to-end test scripts
  • Develop training materials around the solution configuration
  • Conduct “train-the-trainer” sessions with clients to perform knowledge transfer on technical configurations
  • Track issues and resolutions on technical requirements
  • Work closely with client and vendor technical teams in identifying dependencies and provide inputs to corresponding project plans to manage the dependencies

Minimum Years of Experience: 5 years

Minimum Degree Required: Bachelor’s or master’s degree in Computer Science/Communications

Certification(s) Preferred: ICI Foundation Training, ICertis certified ICI Functional Architect (ICIFA) or any other CLM related certifications

Required Experience:

• 3+ years of experience in working with Contract Lifecycle Management solutions on buy-side / sell-side contracts such as Icertis, Apttus, Conga, etc.
• 5+ years of experience in being part of a technology implementation team and possessing strong familiarity with Software Development Lifecycle (SDLC) processes including requirements gathering, functional testing, and training
• 3+ experience with implementing software solutions using common programming languages such as Python, JavaScript, Java, and .NET
• Must have strong knowledge of the architecture/functions/workflows of ICI or any contract lifecycle management (CLM) system
• Experience in working with related solutions / technologies such as SQL, Version Control Systems (Git, etc.), Issue Management Systems (such as JIRA)
• Experience in designing, development, testing, deployment and maintenance of the Contract Lifecycle Management (CLM) applications
• Experience of collecting, harmonizing, interpreting and analyzing legal content and workflows to scope, design, streamline and configure customer templates and clause libraries into the CLM platform
• Experience in project scoping sessions, interfacing with the clients’ stakeholders, both on-site and remote

Required Communication, Presentations and General skills:

• Excellent communication skills and executive presence that enable effective engagement with senior stakeholders
• Excellent written skills, ability to interpret a security scenario & document a summary
• Demonstrates proven extensive abilities with leveraging creative thinking and problem-solving skills, individual initiative, and utilizing Office 365, MS Office (Word, Excel, Access, PowerPoint) and Google Docs.
• Communicating in an organized and knowledgeable manner in written and verbal formats including delivering clear requests for information and communicating potential conflicts
• Must communicate consistently and drive objectives, relying on fact-based decisions about risk that optimize the trade-off between risk mitigation and business performance.
• Good presentation, project management, facilitation and delivery skills as well as strong analytical and problem-solving capabilities.
• Develop/Implement automation solutions and capabilities that are clearly aligned to client business, technology and threat posture.

Please note that, at this time, to be in-person at a PwC office, client location or PwC-sponsored events, you must be fully vaccinated against COVID-19.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoadvisorymanager.

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