Contact Center - Admissions Coordinator

Qualifications:
- High School diploma or equivalent
- Strong computer skills; prior experience with Salesforce and/or scheduling software preferred
- 2 years of customer service experience
- Excellent communication skills
- Cosmetology or esthetics license preferred, but not required

DO WHAT YOU LOVE, LOVE WHAT YOU DO
Our mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society. At Aveda, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world. ~ Horst Rechelbacher

Job Responsibilities:

- Answer all communications in a friendly and professional manner
- Be the first point of contact for our prospective students
- Schedule campus tours for our Aveda Institute locations via phone and text
- Educate prospective students on Aveda's cosmetology and esthetics programs
- Answer a high number of inbound and outbound calls
- Create a positive impact during every interaction

Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- 401-(k)/matching
- Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
-Tuition Reimbursement
-Employee Discount
-Referral program
-Professional Development Assistance

Compensation:
- Rate based on experience
- Hourly
- Bi-weekly

Job Type: Full-time

Pay: From $15.00 per hour

Schedule:

• 8 hour shift
• Evening shift
• Weekend availability

COVID-19 considerations:
Adhering to local government guidelines

Application Question(s):

• Are you available on weekends?

Education:

• High school or equivalent (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location