Computer Systems Analyst 2

Accelera Solutions provides engineering support on an enterprise-class IT program for a Department of Defense (DoD) customer providing global healthcare support operations. The solution consists of a complex suite of systems for a broad variety of end-users. The systems operate in a virtualized environment. The solution comprises Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Database as a Service (DBaaS), and Software as a Service (SaaS) solutions for customer components in environments with RMF-based ATO. Technologies in the architecture include:

· VMware ESXi, VirtualApps, AppVolumes, ThinApp, ViewHorizon; Hyper-V, App-V, vRealize Operations Manager, vRealize Automation and Connector;

· Citrix Provisioning Center, Virtual Apps and Desktops, App Layering, Workspace Environment Manager (WEM), Netscaler, F5 and Director;

· Microsoft Azure GovCloud and Server OS;

· Red Hat Enterprise Linux OS, OpenShift, PKS and Kubernetes;

· Amazon Web Services (AWS) GovCloud and Workspaces;

· NetApp SnapMirror, OnTap Select and CloudVolumes;

· Igel Thin Clients and OS;

· Liquidware ProfileUnity;

· Ivanti AppSense;

· Dell EMC Unity and Elastic Cloud Storage;

· Veeam Backup and Replication;

· CommVault Simpana/Intellisnap;

· McAfee Host Based Security System (HBSS);

· DISA MilCloud 2.0, and

· other virtualization and user persona management technologies.

As a member of this team, a Computer Systems Analyst 2 gathers information on functional requirements and reported problems, then designs, develops and test solutions to fulfill them. The successful candidate will have solid understanding, appropriate certification and hands-on experience with virtualization technologies in an enterprise-level Windows environment. Additionally, because the work is performed by a large and distributed team, the candidate must have proven experience working both independently and within dynamic teams.

Roles and Responsibilities:

Ø Support and sustain virtualization solutions

Ø Conduct unit, integration and system testing

Ø Provide application support by assisting with releases

Ø Troubleshoot problems escalated from the service desk

Ø Explore new virtualization and remote access technologies

Ø Assist with virtualization solutions enhancement, sustainment and support projects

Ø Participate in customer-facing projects as part of a delivery team

Required Experience:

The candidate must meet all the following requirements:

Ø Must have a High School diploma or GED

Ø Have a minimum of three (3) years of experience in Citrix, AWS, Azure, VMware and Microsoft virtualization computerized systems experience, including: Test and Evaluation, Network Protocols, LAN administration fundamentals, and UNIX and Windows-based operating systems.

Ø Have or be working toward one of the following certifications within a year and a half of assuming duties:

o Citrix Certified Associate (CCA)

o Microsoft Certified Azure Administrator,

o AWS Cloud Practitioner,

o VMware Certified Professional (VCP),

o Professional Software Engineering Master (PSEM),

o Certified Software Development Professional (CSDP), or

o With COR approval, have or complete a vendor/platform specific certification:

§ Microsoft Certified Solutions Associate (MCSA),

§ Microsoft Certified Solutions Developer (MCSD),

§ Microsoft Certified Applications Developer (MCAD),

§ Microsoft Certified Database Administrator (MCDBA),

§ Citrix Certified Associate – Virtualization (CCA-V),

§ Sun Certified Professional (SCP),

§ Red Hat Certification Program (RHCP),

§ CISCO Certified Network Professional (CCNP),

§ CISCO Certified Design Professional (CCDP),

§ Oracle Certified Professional (OCP)

§ Other (with advanced approval)

Ø Must have, or be able to obtain, an Active DOD Secret (or above) security clearance

Additionally, the successful candidate will have the following qualifications:

Ø Be organized and detail-oriented

Ø Exhibit strong verbal communication skills

Ø Portray a demeanor to interact with all levels of an organization and with external customers in a professional, diplomatic and tactful manner

Desired Skills and Experience:

An exceptional candidate will also meet some or all of the following additional skills and experience:

Ø Experience with PowerShell Scripting and process automation

Ø Experience with application troubleshooting and solutions engineering

Ø Knowledge of networking, routers, firewalls, V-LANs, and network troubleshooting tools

Ø Experience with other DOD applications systems and environments

Ø Experience collaborating effectively with a large number of teams, internally and externally

Ø Strong written communication skills

Job Type: Full-time

Pay: $0.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Citrix, AWS, Azure, VMware and Microsoft virtualization: 3 years (Required)

Security Clearance:

• Secret (Required)

Work Location:

• One location

Benefit Conditions:

• Only full-time employees eligible