Computer Support Technician, Part-time

Position Title: Computer Support Technician

Department: Campus Technology

FLSA Status: Hourly / Part Time

Submissions without completed application WILL NOT be considered.

Standard of Christian Commitment

The divine mission of the Seminary mandates that all personnel must demonstrate a commitment to the purposes of the Seminary. Every employee shall be an active member of a local church of believers in Jesus Christ as Lord and Savior. It is expected that conduct becoming a follower of Jesus Christ will be portrayed in the community.

Job Summary:

Computer Support Technicians provide basic hardware and software support for Windows and Apple based computers. This is a 25-28 hours per week student position.

Essential Job Functions / Responsibilities

• Interface with faculty, staff and students on a daily basis to solve technical issues;
• Work individually and in a team environment to complete tickets in a timely manner;
• Document technology procedures and knowledge base articles;
• Support end users by answering telephone calls, online ticket requests, and walk-ins; and
• Assist Telecommunications Technician with cabling and installations as required;
• Other computer support duties as assigned;
• Regular on the job attendance and timeliness.

Skills / Requirements

• Strong customer focus attitude with a good working personality;
• Excellent verbal and written communication skills;
• Self-motivated, organized and accountable; and
• Mathematical mind with good problem-solving skill sets

Qualifications / Education:

• Bachelor Degree in related field preferred

Supervision:

• No supervisory responsibility
• Reports to the Help Desk Manager

Decision-Making Responsibilities:

• None

Exposure to Confidential Information

• Yes

Physical Requirements

• Ability to sit for up to eight hours.
• Regularly required to stand, walk, sit, climb or balance, stoop, kneel, crouch or crawl.
• Occasionally lift and/or move up to 30 pounds.
• Visual acuity to work with a computer.
• Manual dexterity to operate a keyboard.