Computer Specialist

JOB SUMMARY

This position is responsible for monitoring and maintaining the technical and operational functions of the computer systems at the Lake County Sheriff’s Office.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Updates the security and anti-virus software.
• Completes the hardware/software audit and ensures accurate inventory.
• Assists in maintaining Active Directory.
• Provides end user support and training.
• Provides help desk support.
• Assists in maintaining the servers and network infrastructure.
• Implements an organization’s technical infrastructure, including client computers, laptops, and handhelds.
• Diagnosing and troubleshooting problems with PCs, servers, laptops, and handhelds.
• Performing preventative maintenance on PCs, servers, laptops, and handhelds.

ADDITIONAL DUTIES and RESPONSIBILITIES

• Handles documentation writing including manuals and memos.

*The duties and responsibilities outlined above are not all inclusive and are not to be construed as a complete statement of duties. Employees may be required to perform other duties as deemed necessary or required in the course of their employment with the Lake County Sheriff’s Office.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

QUALIFICATIONS

EXTERNAL and INTERNAL RELATIONSHIP and COMMUNICATION REQUISITE

• Vendors and Suppliers
• Assorted contacts within the IT industry
• Lake County Courthouse and Board of County Commissioners
• State and local Police Departments and FHP
• DCF & State Attorney’s Office.
• General public to include private citizens and businesses
• Governmental and Municipal entities.

EDUCATION and/or EXPERIENCE

High School diploma or general education degree (GED); Associates degree in Information Technology, Computer Science, Information Systems, or related field; or one (1) year information technology experience; or equivalent combination of education and experience.

Current Technical Certifications including MCSA 2003, MCSE 2003, Comptia A +, Network +, Security +, Linux +, Server +, Project +, Cisco CCNA, Redhat RHCT, or RHCE can substitute for formal education and or experience.

CERTIFICATES, LICENSES and REGISTRATIONS

• Must possess a valid Florida driver’s license.
• Must maintain CJIS certification.

KNOWLEDGE, SKILLS and ABILITIES

• Must be able to comprehend and communicate fluently in verbal and written English.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures and some computer programming codes.
• Ability to write reports, business correspondence and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, vendors and other employees.
• Must have excellent computer skills to include word processing, spreadsheet and data base applications.
• Must have the ability to communicate effectively with all levels of employees on technical and non-technical matters.
• Must be able to manage and prioritize multiple projects and tasks from start to finish.
• Must have strong working knowledge of systems administration to include security, backups, configuration and troubleshooting.

PHYSICAL DEMANDS

The physical demands described here are representative but not inclusive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be offered to individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle or feel and talk or hear. The employee is occasionally required to reach with hands and arms, stoop, kneel, crouch or crawl, stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and color vision.

WORK ENVIRONMENT

Work is performed in a standard office setting. The noise level in the work environment is usually moderate. Depending on assignment, the employee may be required to work long and/or irregular work hours, including evenings and/or weekends. While performing the duties of this job, the employee is frequently exposed to vibration and occasionally exposed to the risk of electrical shock.

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Education:

• High school or equivalent (Required)

Experience:

• Troubleshooting: 1 year (Required)
• Windows: 1 year (Required)

Language:

• English (Required)

License/Certification:

• drivers license (Required)

Work Location: One location