Compliance Analyst

Credit Karma is a mission-driven company, focused on championing financial progress for our more than 100 million members in the U.S., Canada and U.K. While we're best known for pioneering free credit scores, our members turn to us for tips as they work on their financial goals, including helping them monitor their credit, identity monitoring, searching for credit cards, shopping for loans (car, home and personal), and growing their savings* - all for free. Credit Karma has grown significantly through the years: we've added more than 70 million members in the last five years alone and now have more than 1,100 employees across our offices in Oakland, Charlotte, Los Angeles and London.

• Banking services provided by MVB Bank, Inc., Member FDIC

As a Compliance Analyst at Credit Karma, you will work closely with Legal, Member Success, and other business partners as necessary to carry out compliance tasks associated with monitoring, complaint reporting, and issue management. You will also provide the compliance perspective on cross-functional initiatives to help drive the company's compliance efforts. The role carries administrative responsibilities which will give you the opportunity to work collaboratively across the entire organization. As a Compliance Analyst, you'll have many opportunities to learn about financial regulations, risk management, compliance governance, and other aspects of financial services. This role provides tremendous opportunity for growth at a fast paced dynamic company.

What you'll do:

• Build processes for responding to CCPA, FCRA 609(e), and PIPEDA requests and for handling sensitive member escalations
• Respond to subpoena requests and regulatory complaints
• Compile metrics for analysis and presentation
• Organize and manage the documentation of key compliance processes across the company, building and cultivating positive working relationships across teams
• Scope the necessary preventative and detective controls to mitigate compliance risk, detailing the requirements and managing implementation
• Partner with relevant partners on remediation approaches and timeframes on identified issues, assigning ownership and tracking to completion

Minimum Basic Requirements:

• 3-5 years of financial services experiences with a Fintech company or in a Compliance related role
• Bachelor's Degree
• Direct experience with consumer protection regulations such as FCRA, ECOA, UDAAP, or RegZ/TILA

Preferred Qualifications:

• Ability to take general guidance and run with it
• Organizational skills that will allow for momentum to move forward on key projects and tasks even while reprioritization and ad hoc requests are a constant
• Someone who is comfortable navigating ambiguity - can thoughtfully develop and implement processes that are scalable and repeatable
• Ability to synthesize and report on qualitative and quantitative data clearly, succinctly and confidently in verbal and written communications
• Strategic thinker who can identify risks related to certain business choices
• Bonus points if you've been part of a formal compliance testing program

Equal Employment Opportunity

Credit Karma is committed to a diverse and inclusive work environment. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We've worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.

Credit Karma is also proud to be an Equal Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information, or any other protected characteristic. We prohibit discrimination of any kind and operate in compliance with the San Francisco Fair Chance Ordinance.

COVID-19 update: Protecting the health of our employees and the candidates interested in a career at Credit Karma is our top priority. We appreciate your understanding and being open and flexible with any changes related to our interviewing process.

Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies:

• GDPR Privacy Policy
• California Consumer Privacy Act (CCPA)