Community Impact Operations Manager

evo Purpose: To make life better by building community and igniting the adventurous spirit that lives within us all.

evo is a leading multi-channel retail brand that stands at the intersection of community, commerce, adventure sports, and the outdoor lifestyle. We offer a distinctly-curated product assortment, and highly-crafted customer experiences. At evo, we define success differently than most, balancing three goals equally: 1) Building an iconic brand and business; 2) creating an extraordinary place and path for our team; and 3) leveraging our success to drive community impact. We are a company driven by our purpose and values, with a collective passion for community, sports and lifestyle, and a drive to together build something that lasts and matters.

The Job

The Community Impact team works to align our culture and business practices towards our values and purpose. The Operations Manager will lead the work of turning our annual Community Impact budget and strategy into manageable projects, programs, and processes; ensure focused execution against our key commitments; and hold us accountable to milestones, metrics, and deliverables. The Operations Manager will oversee the work of our growing Community Impact team to deliver the work, and manage contributions from other evo teams and outside resources where needed. Throughout the course of the year, the CI Ops Manager will partner with the Senior Manager, Community Impact to align key internal stakeholders through regular strategy and progress updates.

What you will do

1. Impact Strategy – Organization of Impact team and priorities

• Partner with the Senior Manager of Community Impact to operationalize key priorities across evo Impact areas (Diversity, Equity & Inclusion; Sustainability; Philanthropy & Volunteerism).
• Provide supervision and coaching to Community Impact Coordinators to implement priorities and long-term strategy.
• Develop and support an internal communications cadence to reinforce evo commitments, values and progress.

2. Project Management / Program Operations – Operationalizing the strategy
Lead / collaborate with key partners to:

• Establish annual and quarterly deliverables
• Establish milestones, deadlines, and metrics
• Establish and publish project plans
• Organize internal and external resources to deliver against goals

3. Support development of systems and tools to manage all grantmaking.

• Track and share investments against key performance indicators.
• Manage Sustainability reporting consolidation and support implementation of Roadmap.
• Establish/support operating processes and tracking tools for Diversity, Equity and Inclusion task force and sustainability working teams.

4. Stakeholder Management – Aligning the work

• Establish a cadence of regular updates for key internal stakeholders, reporting annual goals, quarterly priorities, progress, barriers, and needs.
• Proactively collaborates with and influences internal stakeholders across functions to ensure a mutual understanding and alignment of objectives, priorities, and resources.
• Key stakeholders include: Executive Team, Senior Team, Store & DC Managers, 12TC

What you will need

REQUIRED QUALIFICATIONS:

• Demonstrated commitment to and in community as well as a nuanced understanding of the intersecting systemic oppressions that influence evo’s Community Impact priorities.
• Experience developing and operationalizing strategies for growth and change.
• Exceptional leadership skills and experience in overseeing multiple programs and complex relationships.
• Ability to work effectively with and influence individuals of diverse backgrounds to achieve a common goal.
• Ability to identify and succinctly summarize roadblocks, constraints, and trade-offs, propose potential solutions, and drive toward resolution.
• Excellent verbal and written communication skills to a variety of audiences.
• Strong ability to work independently, prioritizing workflow to meet critical deadlines while paying exceptionally close attention to detail.
• Eagerness to grow and drive change at evo and in the outdoor industry. Have a growth mindset; an ability to take initiative and continuously look for ways to improve.
• Advanced computer skills and knowledge of MS Office Suite.

PREFERRED QUALIFICATIONS:

• Demonstrate practical and advanced understanding of emerging sustainability and ESG trends and incorporate these insights into evo programs.
• 3+ years of experience managing large, long-term projects or programs aligned with corporate social responsibility, philanthropies, purpose, or sustainability outcomes.
• Bachelor’s Degree in related field, relevant certificates, or equivalent work experience.

Please include a cover letter outlining your experience and interest as a part of your application.

At evo, we are working to build and nurture a culture where equity, inclusivity, and compassion are inherent to how we operate and evolve. We recognize and value the uniqueness of each individual's experiences and understand the power in the diversity of ideas and opinions. Guided by our values and mission to promote more inclusive outdoor spaces, we are working to develop a team that is equally representative of the community we hope to build.

While there is more work to be done, we are in the process of evolving our toolset. We are committed to providing the space, support, and resources necessary for each individual to feel heard and valued. If you are interested in contributing your unique voice to our journey, we welcome you to apply!

evo is an equal opportunity employer. We believe the participation of individuals of diverse ages, races, religions, cultures, abilities and personalities will add to personal development and organizational success. All employees and potential employees will be recruited, selected, trained, and promoted without regard to sex, sexual orientation, race, religion, marital or military status, age, national origin, color, the presence of any mental, physical, or sensory disability, genetic information, gender identity, political ideology, or any other basis prohibited by law