Community Health Advocate
- Full-Time
- Redding, CA
- Shasta County
- Posted 3 years ago – Accepting applications
Job Description
CURRENT VACANCY IS IN THE ECONOMIC MOBILITY BRANCHOF THE HEALTH AND HUMAN SERVICES AGENCY
ORAL EXAM IS TENTATIVELY SCHEDULED FOR JANUARY 2022
SKILLS OR EXPERIENCES LISTED UNDER THE IDEAL CANDIDATESTATEMENT MAY ALSO BE USED TO SCREEN APPLICATIONS
FINAL FILING DATE: JANUARY 12, 2022 AT 5:00 PM
SALARY INFORMATION
$16.31 - $21.44 APPROXIMATE HOURLY
ABOUT SHASTA COUNTY
Shasta County offers all of the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, diversified culture, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.
Health and Human Services AgencyThe Shasta County Health and Human Services Agency (HHSA) partners with communities to protect and improve the health and well-being of Shasta County residents. Established in 2006, the HHSA is organized into four branches: Children’s Services, Adult Services, Public Health and Economic Mobility, with a centralized administration. The HHSA promotes optimal health for all. The frail, the abused, the mentally ill and those without resources look to the HHSA for services and resources to meet their basic needs, and to protect their health and safety. This transformation improves efficiency, avoids unnecessary duplication of effort, encourages collaboration among programs and organizes the HHSA’s services to be more responsive to the needs of the public.
Economic Mobility Branch offers assistance with eligibility services, such as Supplemental Nutrition Assistance Program (SNAP), WIC, Medi-Cal, Healthy Families and CalWORKs through their multiple locations (downtown Redding, Anderson, Shasta Lake, Burney and Enterprise). They provide CalWORKs employment support, as well as behavioral health team services and comprehensive perinatal alcohol and drug services. To encourage healthy families, the centers will offer prenatal care guidance, tobacco cessation, passenger safety education, parent education and support, and breastfeeding support. The Opportunity Center provides vocational training and employment services to people with disabilities. The Economic Mobility Branch will also help refer people to services in other HHSA branches.
ABOUT THE POSITION
Under supervision to perform a variety of paraprofessional health duties related to community outreach, referral-based client follow up, and community organizing; and to perform related work as required.
Extra help positions are hourly employees that may work up to 900 hours in a fiscal year (July 1-June 30). Benefits are not included.
DISTINGUISHING CHARACTERISTICS
The Community Health Advocate is a paraprofessional class and is distinguished from the professional classes in that the Community Health Advocate is not licensed to provide direct health care delivery. It is distinguished from a Public Health Assistant, who performs clerical work, assists the health professional in the clinic, and does not have responsibilities for independent community outreach.
EXAMPLES OF ESSENTIAL DUTIESCommunity Outreach: disseminate health education information and teach basic health practices relating to communicable disease, immunization, mental health, nutrition, and sanitation; relay and discuss findings on health needs and cultural attitudes of the community to the Health and Human Services Agency (HHSA); represents HHSA staff on selected community organizations and committees; act as catalyst for culturally appropriate problem solving through community networks to reduce health access barriers; collaborate in the development of culturally attuned services and outreach strategies; and act as liaison between community and the HHSA for improved service delivery.
Referral Based Follow up Activities: Support the work of the Public Health Nurses and other professional classes; provide appropriate client based interventions and follow up to improve identified health problems according to referrals and guidance from Public Health Nurses and other professional classes; clarify professional and medical instructions to community and referred clients; track and locate clients in support of follow up care; facilitate community and client coordination of HHSA services with other appropriate services; and facilitate culturally competent follow up especially with high-risk clients.
Community Organizing: May conduct and maintain needs assessment and resource inventory for community; may generate networks and effective community advisory groups to motivate positive health related change in the community and in health care services.
Community Health Advocate may translate on behalf of clients when no alternative translator is available and will perform other duties as assigned. TYPICAL QUALIFICATIONSAny combination of education and experience sufficient to directly demonstrate possession and application of the following: Knowledge of: Health beliefs and potential health delivery barriers of target population; community outreach and organizing; and the culture of target population.
Ability to: Learn health principles of disease control including health practices related to communicable disease, immunization, mental health, nutrition, and sanitation; work well with HHSA professionals; work well with community members of target population; and organize community networks and Community Advisory Committee.
These standards are typically attained with one (1) year of experience in community outreach or paraprofessional work in a health or social services setting; 15 semester units, including 8 or more in behavioral, health or social sciences, and may be substituted for one year of experience.
IDEAL CANDIDATE
The ideal candidate will demonstrate an enthusiasm about breastfeeding and have a desire to share that enthusiasm; will demonstrate the ability to identify common breastfeeding risks; help clients resolve breastfeeding problems through counseling and/or referral; demonstrate good communication skills; is fluent in the language of the WIC participants they counsel; and has breastfed a child. The ideal candidate will have experience with public benefit programs and with resources and referral sources in Shasta County. They will have experience working with individuals who have mental illness, substance abuse issues or people in poverty.
SUPPLEMENTAL QUESTIONS
Responses to the following must be submitted with a completed application:
SPECIAL REQUIREMENTS
Possession of an appropriate California driver's license
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
OTHER CONSIDERATIONS
Applicants will be screened and those considered best qualified will be invited to appear for an oral and/or written examination. Meeting the announced requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.
Applicants are encouraged to apply on-line at apply online or submit an application to the Shasta County Personnel Office.
Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin. Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.
SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYERShasta County Personnel 1450 Court Street, Suite 348; Redding, CA 96001; (530) 225-5515
Apply to this Job
ORAL EXAM IS TENTATIVELY SCHEDULED FOR JANUARY 2022
SKILLS OR EXPERIENCES LISTED UNDER THE IDEAL CANDIDATESTATEMENT MAY ALSO BE USED TO SCREEN APPLICATIONS
FINAL FILING DATE: JANUARY 12, 2022 AT 5:00 PM
SALARY INFORMATION
$16.31 - $21.44 APPROXIMATE HOURLY
ABOUT SHASTA COUNTY
Shasta County offers all of the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, diversified culture, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.
Health and Human Services AgencyThe Shasta County Health and Human Services Agency (HHSA) partners with communities to protect and improve the health and well-being of Shasta County residents. Established in 2006, the HHSA is organized into four branches: Children’s Services, Adult Services, Public Health and Economic Mobility, with a centralized administration. The HHSA promotes optimal health for all. The frail, the abused, the mentally ill and those without resources look to the HHSA for services and resources to meet their basic needs, and to protect their health and safety. This transformation improves efficiency, avoids unnecessary duplication of effort, encourages collaboration among programs and organizes the HHSA’s services to be more responsive to the needs of the public.
Economic Mobility Branch offers assistance with eligibility services, such as Supplemental Nutrition Assistance Program (SNAP), WIC, Medi-Cal, Healthy Families and CalWORKs through their multiple locations (downtown Redding, Anderson, Shasta Lake, Burney and Enterprise). They provide CalWORKs employment support, as well as behavioral health team services and comprehensive perinatal alcohol and drug services. To encourage healthy families, the centers will offer prenatal care guidance, tobacco cessation, passenger safety education, parent education and support, and breastfeeding support. The Opportunity Center provides vocational training and employment services to people with disabilities. The Economic Mobility Branch will also help refer people to services in other HHSA branches.
ABOUT THE POSITION
Under supervision to perform a variety of paraprofessional health duties related to community outreach, referral-based client follow up, and community organizing; and to perform related work as required.
Extra help positions are hourly employees that may work up to 900 hours in a fiscal year (July 1-June 30). Benefits are not included.
DISTINGUISHING CHARACTERISTICS
The Community Health Advocate is a paraprofessional class and is distinguished from the professional classes in that the Community Health Advocate is not licensed to provide direct health care delivery. It is distinguished from a Public Health Assistant, who performs clerical work, assists the health professional in the clinic, and does not have responsibilities for independent community outreach.
EXAMPLES OF ESSENTIAL DUTIESCommunity Outreach: disseminate health education information and teach basic health practices relating to communicable disease, immunization, mental health, nutrition, and sanitation; relay and discuss findings on health needs and cultural attitudes of the community to the Health and Human Services Agency (HHSA); represents HHSA staff on selected community organizations and committees; act as catalyst for culturally appropriate problem solving through community networks to reduce health access barriers; collaborate in the development of culturally attuned services and outreach strategies; and act as liaison between community and the HHSA for improved service delivery.
Referral Based Follow up Activities: Support the work of the Public Health Nurses and other professional classes; provide appropriate client based interventions and follow up to improve identified health problems according to referrals and guidance from Public Health Nurses and other professional classes; clarify professional and medical instructions to community and referred clients; track and locate clients in support of follow up care; facilitate community and client coordination of HHSA services with other appropriate services; and facilitate culturally competent follow up especially with high-risk clients.
Community Organizing: May conduct and maintain needs assessment and resource inventory for community; may generate networks and effective community advisory groups to motivate positive health related change in the community and in health care services.
Community Health Advocate may translate on behalf of clients when no alternative translator is available and will perform other duties as assigned. TYPICAL QUALIFICATIONSAny combination of education and experience sufficient to directly demonstrate possession and application of the following: Knowledge of: Health beliefs and potential health delivery barriers of target population; community outreach and organizing; and the culture of target population.
Ability to: Learn health principles of disease control including health practices related to communicable disease, immunization, mental health, nutrition, and sanitation; work well with HHSA professionals; work well with community members of target population; and organize community networks and Community Advisory Committee.
These standards are typically attained with one (1) year of experience in community outreach or paraprofessional work in a health or social services setting; 15 semester units, including 8 or more in behavioral, health or social sciences, and may be substituted for one year of experience.
IDEAL CANDIDATE
The ideal candidate will demonstrate an enthusiasm about breastfeeding and have a desire to share that enthusiasm; will demonstrate the ability to identify common breastfeeding risks; help clients resolve breastfeeding problems through counseling and/or referral; demonstrate good communication skills; is fluent in the language of the WIC participants they counsel; and has breastfed a child. The ideal candidate will have experience with public benefit programs and with resources and referral sources in Shasta County. They will have experience working with individuals who have mental illness, substance abuse issues or people in poverty.
SUPPLEMENTAL QUESTIONS
Responses to the following must be submitted with a completed application:
Please describe your experience with breastfeeding. If none, please type “n/a”.- Do you have one year of experience in community outreach, peer/family support, or paraprofessional work within a behavioral health or social service setting? If yes, please describe this experience including the related organization and period of time you worked in this capacity. If no, please type "n/a."
- Are you familiar with the Women, Infants and Children (WIC) Program? If yes, please describe your knowledge of this program.
- Are you bilingual? If yes, please list the language(s) you speak and your proficiency level. If not, please type "n/a."
SPECIAL REQUIREMENTS
Possession of an appropriate California driver's license
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
OTHER CONSIDERATIONS
All new employees are required to have their paycheck directly deposited to a bank account.- Some positions may require a valid California driver's license and acceptable driving record according to County policy.
- Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position.
- As part of the selection process, all individuals provided with a preliminary offer of employment with Shasta County will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints). An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.
- Based on the results of the background investigation and criminal history check, applicants may then be provided with an offer of employment conditioned on the results of a medical examination, which includes drug/alcohol testing.
- Shasta County participates in E-Verify. For more information click here (Download PDF reader). If you do not have internet access, contact Personnel at (530) 225-5515 to request a flyer.
- In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.
Applicants will be screened and those considered best qualified will be invited to appear for an oral and/or written examination. Meeting the announced requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.
Applicants are encouraged to apply on-line at apply online or submit an application to the Shasta County Personnel Office.
Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin. Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.
SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYERShasta County Personnel 1450 Court Street, Suite 348; Redding, CA 96001; (530) 225-5515
NOTE:
Various bargaining units may have benefits that alter from this general summary. This summary of benefits is not a binding document and is provided as a courtesy. Refer to labor agreements (MOUs) for specific benefit information.
THESE BENEFITS DO NOT APPLY TO EXTRA HELP EMPLOYEES
Holidays:
12 paid holidays (96 hours) per year.
Vacation:
10 working days a year during the first three years of service; 15 working days a year - 4 through 9 years of service; 17 working days a year - 10 through 15 years of service; 20 working days a year - 16 or more years of service. Note - accrued vacation leave may not be used until after six months of employment. For purposes of vacation accrual, a working day is no more than 8 hours.
Sick Leave:
96 hours of sick leave are earned each year with no maximum accrual. Employees terminating in good standing after completion of 5 years of continuous service will receive a pro-rata payoff of accumulated sick leave. Unused sick leave may be converted to PERS service credit upon retirement. Note - accrued sick leave may not be used until after three months of employment. Accrued paid leave benefits are used in conjunction with FMLA/CFRA as appropriate.
Bereavement:
Maximum of 24 hours for each non-concurrent death in the immediate family.
Health Plan:
Shasta County contracts with PERS for medical insurance and has an alternative Blue Cross plan. Employees in the Teamsters bargaining unit are insured through a Teamsters Trust plan. Depending on the plan selected, the County pays most, or all, of the employee premium, and contributes a portion of the dependent premium. Contributions are made for a portion of a retiree's insurance premium.
Dental Plan:
The County pays a portion of the employee's and dependents' premium for dental insurance. The employee pays the full premium during the first six months of coverage.
Vision Plan:
The County pays the employee premium and employees may enroll dependents at their own expense.
Life Insurance:
The County pays the premium for life insurance for most employees. The amount of coverage varies by bargaining unit.
Retirement:
The County is in the Public Employees' Retirement System (CalPERS) coordinated with Social Security. Members hired prior to May 8, 2011 are covered under the retirement formula of 2% @ 55 benefit. Members hired after May 8, 2011 but before January 1, 2013 are covered under the retirement formula of 2% @ 60 benefit. Members hired after January 1, 2013 are covered under the California Public Employees Pension Reform Act (PEPRA) with a benefit formula of 2% @ 62. Please review the specific MOU for stipulated retirement formulas.
Employees pay 7.75% of his or her salary, on a pre-tax basis for a period of time as specified in his or her labor contact, or Personnel Rules as appropriate.
- Deferred Compensation plans available through specified companies.
- IRC Section 125 plan available for pre-tax payroll deductions for contributions towards un-reimbursed medical expenses and dependent care.
- Optional insurance products are available.
SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
Any information on this page or links is subject to change without notice.
Shasta County Personnel
1450 Court Street, Room 348
Redding, CA 96001-1676
(530) 225-5515
Comments, please email: schr@co.shasta.ca.us