COMMUNICATIONS OFFICER, SECURITY, (Dispatch)

Additional Job Information

• 40 Hours per Week -

Job ID: 1220076
Employment Status: Full-Time
More Information:

Memorial Hospital Belleville is a 222-bed, full-service hospital serving southwest Illinois. Since 2008, it has been designated as a Magnet®-recognized organization for nursing excellence by the American Nurses Credentialing Center. Memorial Hospital Shiloh, a 94-bed, all-private suite hospital was recognized with Magnet status in 2018.

The Security Department's goal is to maintain a safe work environment for all staff, visitors, patients and physicians. Security is responsible for safety at the hospital, care center, medical office buildings and the parking lots.

Overview

Role Purpose

Responsible for receiving, directing, processing, and routing all incoming and outgoing communications for the Security Department in accordance with Customer Service standards and expectations, and for performing other duties as required.

Responsibilities

• Receives, processes, and transfers as appropriate all incoming and outgoing calls for the Security Department.
• Answers and makes all calls utilizing approved messaging and scripting according to department procedures.
• Completes daily events log, incident reports, and vehicle registration file.
• Maintains accurate morgue records, parking registration cards, patient valuable log, lost and found log, and monitors key tracking.
• BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

Minimum Requirements

Degree

• High School Diploma or GED

Experience

• 2-5 years

Supervisor Experience

• No Experience

Preferred Requirements and Additional Job Information

Benefits Statement

Note: not all benefits apply to all openings

• Comprehensive medical, dental, life insurance, and disability plan options
• Pension Plan*/403(b) Plan
• 401(k) plan
• Tuition Assistance
• Health Care and Dependent Care Reimbursement Accounts
• On-Site Fitness Center (depending on location)
• Paid Time Off Program for vacation, holiday and sick time
• Pension does not apply to Memorial Hospital, Memorial Hospital East, Alton Memorial or Parkland Health Center

Legal Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
Equal Opportunity Employer