College Store Merchandising And E-Commerce Specialist

Title: College Store Merchandising and e-Commerce Specialist

Position Purpose:

The College Store Merchandising and e-commerce Specialist position is responsible for merchandising and buying for the sales floor, restocking, and customer service. All aspects of order fulfillment and customer interaction through the College Store's Shopify e-commerce platform. This position will also be required to cashier, backup the stockroom as needed.

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Job Duties:

College Store Online Catalog

• Have a working knowledge all aspects of the College Store's online catalog through the Shopify e-commerce web platform.
• This includes order fulfillment, customer communication, product management, online merchandising, returns/exchanges, and inventory control.

Merchandising and Buying

• Meet with vendors to make buying decisons that impact the store. Managing to a budget for a given department.
• Ensure the sales floor is neat, clean and organized.
• Maintains standards of merchandise presentation and customer service.

Stockroom

• Perform as seasonal backup for the Stockroom Specialist. Included in this is data entry, quality control, inventory control, and database entry and maintenance.

General Store Operations

• Maintains familiarity with registers, cash handling, daily deposit procedures, and other general operating procedures.
• Serve as primary backup to the Office Coordinator in purchase order creation and daily journal entry procedures.
• Assist in Alibris account for the sale of textbooks and trade books.
• Manages student employee and part time staff projects.
• Assist with order fulfillment of pre-order textbooks.
• Maintain buying, inventory levels for departments as designated in the College Store.
• Other duties as assigned.

Minimum Qualifications:

Education

• The successful candidate will have a combination of education and experience equivalent to college courses in business administration or a closely related field.

Experience

• 2+ years of proven work experience in cashiering; retail

• 2+ years merchandise buying experience.
• Software & Design Experience: Proven work experience with e-

• Knowledge of Shopify e- commerce platform a plus.
• Ability to learn new software quickly a plus.

Skills and Knowledge

• Strong business aptitude is required.
• Basic Office & Organizational Skills: able to organize and manage electronic and hard copy files and folders with MS Office Suite; excel, word and outlook, and Dropbox based storage applications.
• Excellent communication (written, verbal and presentation) skills.
• Customer Service: ability to provide service that consistently meets or exceeds the needs of web customers, colleagues, and the college community .
• Time Management: ability to independently set and successfully manage work flow, including fulfilling fast turnaround times & meeting deadlines.
• Attention to Detail : ability to produce accurate work, edit advertising, marketing and web information.
• Ability to work independently and handle multiple priorities with minimal supervision.
• Strong interpersonal skills with ability to develop and maintain collegial relationships. Must be flexible, collaborative and have a positive attitude.
• Excellent analytical and problem solving skills; ability to synthesize complex or diverse information.
• Ability to work independently and handle multiple priorities with minimal supervision.
• Keen attention to detail necessary for successful documentatio n, planning and execution.
• Proficiency in basic data management systems and basic computer applications (e.g., Word, Excel, PowerPoint).
• Willingness and ability to learn additional applications as needed.
• Ability and willingness to work weekends, evenings and other non-traditional schedules.
• Personal commitment to excellence and the mission of a top-tier small liberal arts college.
• Demonstrated commitment to diversity and inclusivity and to serving the needs of a culturally and educationally diverse and inclusive community with diplomacy and tact.

Preferred Qualifications:

Benefits:

Bates College offers competitive salaries, excellent benefits (health, dental, 9% retirement contribution with potential for an additional 3% match, 10 days of vacation*, 12 paid holidays, free parking, access to library and athletic facilities & more) and a supportive, collegial environment in a drug- and smoke-free workplace.

Equal Employment Opportunity Statement:

Bates College is committed to the principle of equal opportunity and providing an educational and work environment free from discrimination. The college prohibits discrimination on the basis of race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or gender expression, age, disability, genetic information or veteran status and other legally protected statuses in the recruitment and admission of its students, in the administration of its education policies and programs, or in the recruitment of its faculty and staff. Bates College adheres to all applicable state and federal equal opportunity laws and regulations. All college faculty, staff, students, contractors, visitors, and volunteers are responsible for understanding and complying with the Non-Discrimination Policy.

Inquiries concerning the college’s policies, compliance with applicable laws, statutes, and regulations (such as Title VII, Title IX, and ADA/Section 504), and complaints may be directed to Gwen Lexow, Title IX Officer, 207-786-6445 or via email at glexow@bates.edu.

About Bates:

Bates is internationally recognized as a leading liberal arts college, attracting 2,000 students from across the U.S. and around the world.

Since 1855, Bates has been dedicated to educating the whole person through creative and rigorous scholarship in a collaborative residential community. Committed to opportunity and excellence, Bates has always admitted students without regard to gender, race, religion, or national origin.

Cultivating intellectual discovery and informed civic action, Bates prepares leaders sustained by a love of learning and zeal for responsible stewardship of the wider world. Bates engages the forces — intellectual trends, demographic changes, and technology — that are transforming higher education and the world into which our students graduate.

Bates has highly competitive admissions, graduates over 90 percent of its entering students, and more than half of its alumni earn graduate degrees. Bates employs 200 faculty members and 550 staff.

The college is proud of deep roots in the Lewiston/Auburn community, Maine’s second-largest urban area with a population of approximately 65,000. Bates is located on a beautiful, 133-acre, traditional New England campus in Lewiston, an emerging city with an entrepreneurial climate, a lively arts scene, and a dynamic business community. Bates is 35 miles north of Portland, 140 miles north of Boston, and 350 miles north of New York City.

Advertised: Nov 17 2021 Eastern Standard Time