Collections Representative

Collections Representative, Central Billing Office
MANA Medical Associates of Northwest Arkansas
Fayetteville, AR

The collection representative works with patients, family members and clinic personnel to ensure good internal and public relations while decreasing accounts receivable and maximize clinic revenue. This position requires excellent phone skills and basic computer skills.

Responsibilities

• Receive and resolve patient correspondence regarding insurance billing, and initiate accurate account adjustments; follow all billing problems through to conclusion
• Answer all correspondence relating to billing questions; make appropriate financial arrangements
• Verify insurance status, eligibility and general account information

Requirements

• MANA requires evidence of COVID-19 vaccination for all staff. Religious and medical exemptions will be granted in accordance with applicable federal and state laws.
• High school diploma or GED
• 12 to 18 months related experience and/or training

About MANA Administration

The MANA Administrative team provides support services for 22 physician-owned medical practices in Northwest Arkansas. We are an independent, physician owned group established in 1999 to responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for our patients. Our Administrative team includes four Principals, Human Resources, Information Services, Reimbursement, Credentialing, Recruiting, Population Health, Marketing, and Training. We all work together to help our physicians and clinics provide compassionate, comprehensive, quality health care. We support each other, often working on projects together, and maintain a healthy work-life balance.

About MANA

Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

What We Offer

At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits on the first day following 60 days of continuous employment. Below are some of our various benefit offerings:

• Comprehensive Benefits –

o Medical & dental

o 401(K) match and profit sharing

o Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment

o Employer paid life, long-term & short-term disability benefits

• Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, and many more!

How to Apply

To apply for a position at any MANA Clinic, you must complete a MANA employment application. Applicants may list the position(s) they are interested in applying on the application and only need to complete one application.

Applications are reviewed by the Human Resources Department at the MANA Administrative Office and are shared with the clinic managers. Applications are kept in our database for managers to review for six (6) months. MANA is an equal opportunity employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location:

• One location

Work Remotely:

• Temporarily due to COVID-19