Collections Clerk

  • Full-Time
  • San Diego, CA
  • Advanced Test Equipment Rentals
  • Posted 2 years ago – Accepting applications
Job Description

The Position: Collections Clerk – This position is tasked with collections on account and some A/R duties.

The Company: Advanced Test Equipment Corporation is a growing and leading provider of test and measurement equipment based in San Diego (Sorrento Valley) and is known for the great care we take with clients and employees alike.

Benefits: ATEC provides a generous and competitive benefits package to meet you and your family’s needs. It includes medical, dental, vision, life, disability, FSA, 401k with match, sick time and PTO.

Requirements:

  • Minimum of 2 years in A/R and collections preferred
  • College degree in Finance or Accounting preferred
  • Strong computer skills: Great Plains experience preferred
  • Strong customer service and extremely detail oriented

Responsibilities:

  • Process customer credit card payments and apply payments to outstanding invoice.
  • Works high volume customer collection calls and/or correspondence to collect overdue customer balances
  • Provides customer service regarding collection issues, recommend account adjustments, resolve client discrepancies and short payments
  • Resolves customer invoice collection and dispute issues. Requires partnering with Sales and other parties to resolve all customer invoice issues, including FIF, and bring to closure
  • Builds and maintains customer relationships and conducts miscellaneous customer contact (sending invoice copies, receipts, checking on status)
  • Communicates to Rental/Sales Agents customer past due and collection efforts; assist to streamline real time data to Rental/Sale Agents
  • Other duties as assigned.

Why Should You Apply?

  • Collaborative company culture
  • Opportunity to grow and develop as a professional
  • Healthy work/life balance
  • Fun staff events!
  • Exciting technology

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Parental leave
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • San Diego, CA 92121: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • collections: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Location: One location

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