Club Monaco, Seattle - Assistant Manager Full Time

  • Full-Time
  • Seattle, WA
  • Ralph Lauren
  • Posted 4 years ago – Accepting applications
Job Description

Position Overview

Assistant Managers support Store Managers and Associate Managers with the overall daily management, sales, training, and operations of the store.

Essential Duties & Responsibilities

Delivering and Impacting Business Results

  • Assist in motivating staff and align daily activities to achieve business goals
  • Monitor sales floor and zone coverage to drive sales and maintain customer focus
  • Model and Ensure dress code compliance
  • Monitor service associate breaks and shift changes
  • Communicate top and bottom sellers to Store Manager
  • Respond to changing demands of the business
  • Conduct hourly sales reads and coach staff on exceeding sales targets
  • Achieve personal sales targets Customer Focus
  • Protect the customer experience in all business areas
  • Focus staff on the importance of the quality of our relationships with our customers
  • Ensure proper training on product knowledge for staff
  • Lead by example in client capture results Operational Standards
  • Ensure compliance with all policies and procedures
  • Ensure daily monitoring and execution of sales and payroll goals.
  • Uphold and model established best practices
  • Needs to be a #1 sales leader on the floor measured by sales per hour/average sales and units per transaction
  • Strict compliance and adhering to the application of policies and procedures Leadership Attributes
  • Demonstrates flexibility and innovation in recognizing and reacting to changing work demands
  • Effectively leverages and appropriately delegates responsibilities to staff.
  • Fosters a challenging and positive team environment in which members participate, cooperate with and support each other
  • Provides a clear sense of direction for service associates.
  • Takes accountability for personal results Loss Prevention
  • Actively supports securing company assets through effective Loss Prevention in compliance with company policies and procedures
  • Is knowledgeable of and follows all policies in company: Store Operations Manual and Store Audit Standards Point of Sales Manual Human Resources Manual Loss Prevention Manual and Store Audit Standards

Experience, Skills & Knowledge

  • A minimum of 1 year of retail management experience
  • Excellent interpersonal skills supporting a team environment
  • Excellent English communication verbal and written
  • Excellent time management/project skills
  • Strong planning and organizational skills with a sense of priority for deadlines and attention to detail
  • Ability to recognize and react to changing work demands
  • Goal oriented: ability to stay focused on creating winning results
  • Hours/days of work vary due to the demands of the business
  • Must be able to work shift standing and waking and able to lift approximately 20lbs, and to pack, unpack and move stock

Club Monaco - Assistant Manager Full Time

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