Clinical Specialist
- Full-Time
- Scranton, PA
- Visionworks
- Posted 3 years ago – Accepting applications
Job Description
Clinical SpecialistPennsylvania, USA Store 662, Viewmont Mall, Scranton, Pennsylvania, United States of America Req #19722
Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.
The Role:
A Visionworks Clinical Specialist (CS ) is the very face of our Exam Practice and is dedicated to ensuring the best possible journey for every patient. This person is trained and knowledgeable about eye health and preliminary testing, optics, our products/services and managed vision care. The CS personally takes the patient through the first steps of the Visionworks experience ensuring their eye exam needs are met in a simple, human and bold way.
Visionworks is an equal opportunity employer, committed to the hiring, advancement and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state or local law.
Apply to this Job
Sunday, August 22, 2021
About Us:Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.
The Role:
A Visionworks Clinical Specialist (CS ) is the very face of our Exam Practice and is dedicated to ensuring the best possible journey for every patient. This person is trained and knowledgeable about eye health and preliminary testing, optics, our products/services and managed vision care. The CS personally takes the patient through the first steps of the Visionworks experience ensuring their eye exam needs are met in a simple, human and bold way.
- Maintain complete and accurate patient records before conducing preliminary testing
- Introduce patient to OD and provide OD with important patient information
- Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
- Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs
- Related customer or patient experience preferred, but not necessary
- HS diploma, GED or equivalent related job experience
- Vision Coverage)
- Paid Parental Leave
- Bereavement Leave
- 401 (k) Savings Plan
- Paid Time off
- Milestone anniversary awards
- Medical, Dental for Full Timers
- And more!
Visionworks is an equal opportunity employer, committed to the hiring, advancement and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state or local law.
Other details
- Job Family
Contributor
- Job Function
Retail Incentive Plan
- Pay Type
Hourly