Clinical Manager Flight Transport Program

Here, it’s different. Come join us.

Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years.

Here, the nation’s brightest nurses, physicians, scientists, researchers, therapists, and care providers are creating the future of child health. With an optimist’s outlook, a trailblazing spirit, and a celebrated history, we’re making new strides every day.

We’ve been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the nation’s top 10 pediatric hospitals by U.S. News & World Report.

As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 11 specialty care centers, 1,300+ outreach clinics and more than 10,000 healthcare professionals representing the full spectrum of pediatric care specialties.

Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat.

That’s why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through our doors.

A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it’s different.

Department: Flight Team
Hours per week: 40, eligible for benefits
Shift: Monday through Friday, 80 hours / week. Rotational administrator on call duties

The Clinical Manager is responsible for directing and managing the daily operations of the Children’s Hospital Colorado Flight/Transport Program to ensure policies, procedures, and guidelines are being followed; providing clinical expertise, leading department team members in providing developmentally appropriate care and evaluating outcomes; and ensuring compliance with quality and safety initiatives and practices. The Clinical Manager, Flight/Transport Program ensures the accomplishment of organizational goals and objectives to improve healthcare performance and patient experience of care in a cost-effective manner. Responsible for aligning policies and practices through collaboration with our vendors, the medical director group, and others in the healthcare leadership team to enhance clinical practice. Finally, the Clinical Manager, Flight/Transport Program provides leadership in managing department team members by coaching for performance and promotion of professional growth. The position reports to the Director of Transport and EMS Outreach.

POPULATION SPECIFIC CARE

• Neonate - <30 days
• Infancy - >30 days to 1yr
• Toddlers - >1yr to 3yrs
• Pre-Schoolers - >3yrs to 5yrs
• School age - >5yrs to 13yrs
• Adolescent - >13yrs to 18yrs
• Adult - >18yrs to 65yrs

ESSENTIAL FUNCTIONS

An employee in this position may be called upon to do any or all of the following essential functions. (These examples do not include all of the functions which the employee may be expected to perform.)

• Directs and manages the daily operations of the Children’s Flight Team to ensure policies, procedures, and guidelines are being followed in accordance with vendors, CHCO and CAMTS (The Commission on Accreditation of Medical Transport Teams). Utilizes evidence-based practice to develop and maintain policies, procedures and guidelines for practice.

• Develops and communicates departmental strategic plan and annual goals, ensuring employees are focused on priorities. Ensures the accomplishment of organizational goals and objectives to enhance clinical practice and professional growth.
• Provides clinical expertise, leading department team members in providing developmentally appropriate care and evaluating outcomes for infants and children with complex health care needs.
• Represents the department in meetings senior leadership or with leaders from other areas of the hospital. Serves as a representative on various committees. Fosters collaborative relationships that benefit the organization.
• Interprets and explains regulatory standards and hospital policies, procedures, and rules to employees and ensures compliance with applicable quality and safety initiatives and practices.
• Ensures staff and financial resources are utilized appropriately and shifts resources to meet both patient and department needs within budget restraints.
• Resolves escalated, complex, or controversial operational and patient/family issues, making decisions that are inclusive of multiple perspectives and solves underlying problems.
• Establishes performance metrics for department to achieve department outcomes, performance, and professional development standards; identifies opportunities for continual improvement to performance standards.
• Continuously strives to improve clinical, educational, research, and advocacy programs in department; sets and models high performance standards that empower staff to achieve agreed upon outcomes. Encourages clinically-based research projects to evaluate practice outcomes and mentors department team members in creating/evaluating projects.
• Selects, trains, develops, and evaluates department team members. Creates a worker-friendly environment that develops and realizes the full potential of department team members.
• Makes decisions on hiring, terminations, promotions, and disciplinary actions as required.
• Develops departmental budget recommendations, and monitors expenditures to ensure compliance organizational financial goals.

SCOPE AND LEVEL

Guidelines: Guidelines are in the form of stated vision and objectives for the division or agency. 2nd level manager directs and manages an operational and/or a functional area by developing objectives and strategies. Work is operational in nature.

Complexity: Duties performed include operational and organizational planning, developing standards, schedules, priorities, guidelines, processes, measurement (evaluation) systems, implementation of production and performance management standards, and allocating resources.

Decision Making: Determines strategy priority shifts for the agency or department.

Communications: Contacts where the exchange of information, support, influence, and cooperation may have a very significant impact on the division, programs, and/or policies of the organization.

Supervision Received: Director may review work for soundness of judgment and conclusion.

(must meet RN qualification's if RN OR must meet RT qualifications if RT; not expected to be both RN and RT)

REGISTERED NURSE

• EDUCATION – Bachelor of Science in Nursing (BSN) and Master of Science in Nursing (MSN).
• EXPERIENCE – Five (5) years of clinical RN experience, to include two (2) years of experience on a transport team and two (2) years of nursing leadership experience in supervising and leading clinical practice projects.
• CERTIFICATION(S) –
  • BLS/CPR from the American Heart Association with at least 6 months left before expiration is required upon hire.
  • Advanced Cardiac Life Support (ACLS)
  • Pediatric Advanced Life Support (PALS)
  • Trauma Provider Advanced Trauma Course
  • Certified Neonatal / Pediatric Transport (C-NPT)
  • Neonatal Resuscitation Program (NRP)
  • American Nurses Credentialing Center (ANCC) Certificate or Magnet recognized Certificate required.
• LICENSURE(S) –
  • Registered Nurse (RN) License.

REGISTERED RESPIRATORY THERAPIST

• EDUCATION –Bachelor’s degree in Respiratory Therapy or Respiratory Care and Master’s degree in health-related field.
• EXPERIENCE – Five (5) years of clinical RT experience, to include two (2) years of experience on a transport team and two (2) years of respiratory leadership experience in supervising and leading clinical practice projects.
• EQUIVALENCY – N/A
• CERTIFICATION(S) –
  • BLS/CPR from the American Heart Association with at least 6 months left before expiration is required upon hire.
  • Advanced Cardiac Life Support (ACLS)
  • Pediatric Advanced Life Support (PALS)
  • Trauma Provider Advanced Trauma Course
  • Certified Neonatal / Pediatric Transport (C-NPT)
  • Neonatal Resuscitation Program (NRP)
  • Neonatal/Pediatric Respiratory Care Specialist (RRT-NPS) credential from the NBRC preferred.
• LICENSURE(S) –
  • Registered Respiratory Therapist (RRT) credentialed by the National Board of Respiratory Care (NBRC) in the state of Colorado; and active membership in the American Association of Respiratory Care (AARC).

Ability to Perform Essential Functions of the Job

Body Movement

• Will frequently stand/walk for 6-8 hours per day.
• Will frequently use hands while keyboarding and writing.
• Will frequently sit for 2-4 hours per day while accessing computer, talking on the telephone, and while attending meetings.
• Back and Upper Body (lifting and carrying)
• Will occasionally lift/force exerted up to 100 pounds.

Vision

• Constantly uses sight in performance for daily job duties.

Hearing

• Constantly uses hearing in performance for daily job duties.

Other

• Able to assist or assume direct patient care as census directly permits. Exposure to unsteady or falling patient: In the course of transferring a patient, may encounter a patient who falls or loses balance, causing employee to fall and/or bear the full weight of a patient.

Work Environment

• Exposure: Exposure to blood/body fluid: Regular/Frequent.
• Exposure: Exposure to heights: Occasional.
• Exposure: Exposure to infectious diseases: Frequent.
• Exposure: Exposure to lung irritations: Occasional.
• Mental and Emotional Requirements: Independent discretion/decision making.
• Mental and Emotional Requirements: Makes decisions under pressure.
• Mental and Emotional Requirements: Manages stress appropriately.
• Mental and Emotional Requirements: Works with others effectively.

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.

Salary Information

Benefits Information

As a Children’s Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, 403b employer match (retirement savings), and a robust wellness program.