Clinical Informatics Specialist Full Time
- Full-Time
- Dover, NH
- Wentworth-Douglass Hospital
- Posted 3 years ago – Accepting applications
Job Description
Clinical Informatics Specialist Full Time - (3171164) Description
At Wentworth-Douglass, we value people who contribute to patient-centered care that enhances community health; we recognize and reward those who share our values and transform our patients' lives. We invite you to explore opportunities, cultivate community wellness and professional growth.
Apply knowledge of clinical and/or revenue cycle workflows and health information technology to optimize EHR-based health care delivery. Collaborate with providers, staff, clinical informatics leaders, and information systems analysts to design, develop, and implement system improvements. Be an effective liaison between end-users and IS to coordinate clinical and/or Revenue Cycle initiatives that support quality, patient safety, patient satisfaction, and operational efficiency. Coordinate and deliver standardized education to new system users, and to all, in preparation for enhancements, upgrades, and conversions. Facilitate change requests, per protocol, to ensure customer interests are vetted, evaluated, and rolled out with respect to the organization's priorities. Provide direct support to system users requiring help with application use and EHR-based workflow. Apply excellent problem-solving and communication skills to collaborate with clinical leaders, clinical informatics leaders, and IS staff on project work, and participate on committees which govern system use and modification.
1.Collaborate with providers, staff, clinical informatics leaders, and information systems analysts to design, develop, and implement system requirements.
a.Participates in design & development of information systems for clinical practice and/or revenue cycle
b.Collaborates in the development of documentation templates for use in clinical practice and/or Revenue Cycle.
c.Coordinates, designs and develops evidence-based practice documentation and processes with practice area.
d.Maintain membership on, or consultation to, appropriate committees, or task forces as needed to facilitate the ongoing process of the design, implementation and revision for clinical and/or revenue cycle information systems.
e.Takes a lead role on the implementation team for new or revised clinical and/or revenue cycle applications.
2.Acts as an effective liaison between end-users and IS to coordinate clinical and/or revenue cycle initiatives that support quality, patient safety, patient satisfaction, and operational efficiency
.Applies human factors and ergonomics to the design of systems and devices.
a.Collaborates with application administrators during the development and implementation of applications to ensure desired goals and objectives are being met.
b.Maintain knowledge of current informatics technology.
c.Maintain familiarity of all regulatory and accrediting agency requirements that impact clinical and/or revenue cycle systems.
d.Demonstrates proficient awareness of legal and ethical issues related to client data, information, privacy and security.
3.Coordinate and deliver standardized education to new system users, and to all, in preparation for enhancements, upgrades, and conversions.
.Provides education to clinical, revenue cycle and support staff regarding appropriate use of health information technology and defined workflows.
a.Assists in the development of training outlines and guides for clinical and/or revenue cycle applications.
b.Work collaboratively with IS Trainer and other educational staff to provide informal and formal education in a variety of formats.
4.Facilitate change requests, per protocol, to ensure customer interests are vetted, evaluated, and rolled out with respect to the organization's priorities.
.Follow the established change management process ensuring that the request adds value or improves workflow for the user and/or the organization.
a.Review the requested change with the requester and document the impact on work process.
b.Assist in navigating the request through the appropriate committees or approving bodies.
c.Works with appropriate IS analyst to determine the feasibility, work effort and impact of requested change.
5.Provide direct support to system users requiring help with application use and EHR-based workflow.
.Provide remote and onsite support to clinical, revenue cycle and support staff.
a.Assist in troubleshooting system and workflow issues.
b.Coordinate and communicate with IT to facilitate timely response and resolution of issues.
c.Assist with the development of Super Users in order to provide timely response to support needs at the various locations.
d.Promotes safe, effective, and efficient use of health IT.
6.Apply excellent problem-solving and communication skills to collaborate with clinical leaders, revenue cycle, clinical informatics leaders, and IS staff on project work, and participate on committees which govern system use and modification.
.Coordinates project management initiatives related to information technology for practice.
a.Provides critical analysis and evaluation of health IT and recommends revision of clinical systems, revenue systems, processes, and workflow to ensure achievement of positive patient outcomes.
b.Applies informatics expertise to the development and enhancement of systems as well as in the day to interactions with clinical, revenue cycle and support staff.
Qualifications
Experience Minimum Required
Experience Preferred/Desired
Education Minimum Required
Education Preferred/Desired
Training Minimum Required
Training Preferred/Desired
Special Skills Minimum Required
Special Skills Preferred/Desired
EEO Statement Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Primary Location: NH-Dover-WDH Main Hospital Work Locations:WDH Main Hospital 789 Central Ave Dover 03820 Job: IT/Health IT/Informatics - Other Organization: Wentworth-Douglass Hospital(WDH) Schedule: Full-time Standard Hours: 40 Shift: Day Job Employee Status: Regular Recruiting Department: WDH Clinical Informatics Job Posting: Sep 29, 2021
Apply to this Job
At Wentworth-Douglass, we value people who contribute to patient-centered care that enhances community health; we recognize and reward those who share our values and transform our patients' lives. We invite you to explore opportunities, cultivate community wellness and professional growth.
Apply knowledge of clinical and/or revenue cycle workflows and health information technology to optimize EHR-based health care delivery. Collaborate with providers, staff, clinical informatics leaders, and information systems analysts to design, develop, and implement system improvements. Be an effective liaison between end-users and IS to coordinate clinical and/or Revenue Cycle initiatives that support quality, patient safety, patient satisfaction, and operational efficiency. Coordinate and deliver standardized education to new system users, and to all, in preparation for enhancements, upgrades, and conversions. Facilitate change requests, per protocol, to ensure customer interests are vetted, evaluated, and rolled out with respect to the organization's priorities. Provide direct support to system users requiring help with application use and EHR-based workflow. Apply excellent problem-solving and communication skills to collaborate with clinical leaders, clinical informatics leaders, and IS staff on project work, and participate on committees which govern system use and modification.
1.Collaborate with providers, staff, clinical informatics leaders, and information systems analysts to design, develop, and implement system requirements.
a.Participates in design & development of information systems for clinical practice and/or revenue cycle
b.Collaborates in the development of documentation templates for use in clinical practice and/or Revenue Cycle.
c.Coordinates, designs and develops evidence-based practice documentation and processes with practice area.
d.Maintain membership on, or consultation to, appropriate committees, or task forces as needed to facilitate the ongoing process of the design, implementation and revision for clinical and/or revenue cycle information systems.
e.Takes a lead role on the implementation team for new or revised clinical and/or revenue cycle applications.
2.Acts as an effective liaison between end-users and IS to coordinate clinical and/or revenue cycle initiatives that support quality, patient safety, patient satisfaction, and operational efficiency
.Applies human factors and ergonomics to the design of systems and devices.
a.Collaborates with application administrators during the development and implementation of applications to ensure desired goals and objectives are being met.
b.Maintain knowledge of current informatics technology.
c.Maintain familiarity of all regulatory and accrediting agency requirements that impact clinical and/or revenue cycle systems.
d.Demonstrates proficient awareness of legal and ethical issues related to client data, information, privacy and security.
3.Coordinate and deliver standardized education to new system users, and to all, in preparation for enhancements, upgrades, and conversions.
.Provides education to clinical, revenue cycle and support staff regarding appropriate use of health information technology and defined workflows.
a.Assists in the development of training outlines and guides for clinical and/or revenue cycle applications.
b.Work collaboratively with IS Trainer and other educational staff to provide informal and formal education in a variety of formats.
4.Facilitate change requests, per protocol, to ensure customer interests are vetted, evaluated, and rolled out with respect to the organization's priorities.
.Follow the established change management process ensuring that the request adds value or improves workflow for the user and/or the organization.
a.Review the requested change with the requester and document the impact on work process.
b.Assist in navigating the request through the appropriate committees or approving bodies.
c.Works with appropriate IS analyst to determine the feasibility, work effort and impact of requested change.
5.Provide direct support to system users requiring help with application use and EHR-based workflow.
.Provide remote and onsite support to clinical, revenue cycle and support staff.
a.Assist in troubleshooting system and workflow issues.
b.Coordinate and communicate with IT to facilitate timely response and resolution of issues.
c.Assist with the development of Super Users in order to provide timely response to support needs at the various locations.
d.Promotes safe, effective, and efficient use of health IT.
6.Apply excellent problem-solving and communication skills to collaborate with clinical leaders, revenue cycle, clinical informatics leaders, and IS staff on project work, and participate on committees which govern system use and modification.
.Coordinates project management initiatives related to information technology for practice.
a.Provides critical analysis and evaluation of health IT and recommends revision of clinical systems, revenue systems, processes, and workflow to ensure achievement of positive patient outcomes.
b.Applies informatics expertise to the development and enhancement of systems as well as in the day to interactions with clinical, revenue cycle and support staff.
Qualifications
Experience Minimum Required
- Minimum of three years experience in health care delivery systems. Minimum of two years experience facilitating use of health information technology.
Experience Preferred/Desired
- Five years experience in health care delivery systems. 3-5 years experience facilitating use of health information technology focused on the ambulatory setting.
Education Minimum Required
- Bachelor's Degree in Health Care Informatics, Nursing, other clinical discipline or related field with relevant experience. Associate's Degree acceptable if Bachelor's degree is completed within five years of hire.
Education Preferred/Desired
- Master's Degree in Health Care Informatics, or related field.
Training Minimum Required
- Training in Clinical Informatics or relevant field.
Training Preferred/Desired
- Informatics training
Special Skills Minimum Required
- Experience with Project Management. Workflow and design experience. Demonstrated basic knowledge of change management principles and teamwork. Excellent communication/interpersonal skills. Strong organizational skills with flexibility and ability to prioritize. Excellent ability to collaborate across departments and disciplines. Ability to interact professionally with internal/external staff, consultants and vendors. Computer skill and proficiency with basic Microsoft office tools. Work independently.
Special Skills Preferred/Desired
- Experience with requirements gathering. Leadership and facilitation skills
EEO Statement Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
- The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Primary Location: NH-Dover-WDH Main Hospital Work Locations:WDH Main Hospital 789 Central Ave Dover 03820 Job: IT/Health IT/Informatics - Other Organization: Wentworth-Douglass Hospital(WDH) Schedule: Full-time Standard Hours: 40 Shift: Day Job Employee Status: Regular Recruiting Department: WDH Clinical Informatics Job Posting: Sep 29, 2021