Clinical Informaticist

Our team is looking for someone with EPIC experience and strong people skills. A nursing background is a plus. Experience with EpiCare Ambulatory and\or EpicCare Inpatient is a plus. Comfort with supporting mobile platforms is a plus.

Responsible for support of the business users in key operations. Uses excellent customer service skills to assist with training and support. Supports existing functionality within the Epic system and other integrated clinical systems through problem-solving and educational skills. Utilizes a strong understanding of Epic software, operational workflows, and policies supporting the business.

PRIMARY RESPONSIBILITIES

• Provides hands-on EHR support in a hospital or clinic environment. Assists providers and staff with maximizing the standardized and consistent use of Epic through support of the software as designed.
• Provides hands-on support for third-party, non-Epic, applications that are deeply integrated within the EHR and are part of the end user experience.
• Communicates clearly, openly and efficiently to insure correct use of the EHR and timely resolution of day-to-day issues including support of downtime processes.
• Provides effective and efficient onsite or phone support to operational users, working days, evenings, and nights as needed.
• Uses independent judgment on a daily basis to identify, prioritize, and report issues to the TSC, Nursing Informatics, and/or the Epic EHR team.
• Maintains EHR user knowledge by attending monthly Super-user meetings, use of reporting tools, and relevant regulatory tools.
• Builds collaborative relationships with ancillary department/clinic users by rounding and attending requested entity meetings.
• Participates in and supports new department/clinic installations.
• Performs other duties as assigned.

EDUCATION

• Bachelor's degree in computer science or related field, or equivalent years of experience and education

EXPERIENCE

• Three years' experience

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• EPIC: 2 years (Preferred)
• Nursing: 1 year (Preferred)
• EpicCare Inpatient\Ambulatory: 1 year (Preferred)

Company's website:

• https://ssmh.wd5.myworkdayjobs.com/ssmhealth/job/MO-SSM-Health-St-Marys-Hospital---Jefferson-City/Clinical-Informaticist_19601202