Clinic Coordinator - Psychiatry OH West Campus- Part-time

Job Title: Clinic Coordinator - Psychiatry OH West Campus- Part-time
Department:
Shift: 1st
Specialty: Psychiatry
Job Number: 2020-3862
Date Posted: 01/26/2021
Position Type: Administrative/Clerical

Job Qualifications:

Are you a friendly, outgoing, well-rounded, front desk professional interested in an administrative career for a dynamic clinic? If this describes you, you may be the right candidate for the Clinic Coordinator position at Rush University Medical Center!

***This is a Part-Time Only Positions.***

Position Highlights:
Day Shift (Mon-Fri; 1PM-5PM or sometimes may need to start at 11:00AM).
Competitive candidates will have flexible availability to cover vacation and days off.
Provides general coordination of clinic activity and information.
In addition to the duties required by the Clinic Coordinator, this position will add the following duties: enter charges in the billing computer system, perform coding of medical information given by providers, manages computer workque and denial lists, manages weekly information grid.
The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Principal Duties and Responsibilities:
Provides coordination of clinic activities.
Coordinates information flow into and out of the clinic.
Answer phone calls efficiently and courteously. Provide information as requested or route calls appropriately.
Schedule, cancel or reschedule patient appointments.
May call patients 1-2 days in advance of their appointment to confirm each patient arrival (if applicable).
Files information in Medical Charts.
Work as part of the clinic team and accepts other duties as requested.
Handles a variety of office details that involve action, including, but not limited to: retrieving and sending mail, preparation of medical charts, filing, sending and receiving faxes.
Exemplifies professionalism by maintaining a courteous demeanor in all communications with departmental staff, clinical staff, physicians and outside visitors.
Trouble shoots problems by seeking out the appropriate people and/or resources.

Performs general non-patient contact and patient contact duties.
Triages incoming phone calls.
Distributes incoming and outgoing mail and faxes.
Prepares and dissimulates clinic correspondents.
Maintains and updates the clinic files.
Greets patients at front desk.
Checks patients into and out of the clinic.
Handles F/U appointments for the different psychiatry departments
Receives cash for payments of co-pay, any professional or hospital balances and other medical billings.
Posts payments in billing computer system.
Reconciles end-of-day receipts and encounters.
Reconciles end-of-month closures.
Ensures to warm transfer scheduled appointments to registration that have elapsed or a new to the clinic.
Updates HIPPA and PBC, consent everywhere, PHQ-9, No Show and the Child BASC's and Child Agreement form accordingly when expire in Epic, and for New Patients
Sends Medical Record Request to HIM (Health Information Management)
Keeps Physicians PTO in Calendar to ensure efficiency
Screens a triages all incoming calls
Coverage for Day Hospital Charge Entry, TMS Charge Entry and scheduling monthly appointment.
Ensures to review EPIC Dashboards, and complies with collections of co-pay and balances.
Distributes Pressganey's surveys to patients
Maintains inventories of front desk items needed for the front desk, PPE and safety stations on first and second floor, and coffee supplies for the physicians and attending's.
Maintains and refills coffee stand for physicians
Assist as coverage for MA's, w/ faxes to physicians via EPIC, alerting them about patient's medication.
Custodian and Cash Deposits deliveries to the main campus

Promotes a positive and productive environment, encourages teamwork and communication.
Follows all hospital, departmental, and office policies and procedures.
See addendum for department specific duties (if applicable).

Knowledge, Skills and Abilities:
High school diploma required but college coursework preferred.
Three to five years medical office experience.
Basic computer knowledge required
Attention to detail and accuracy
Excellent customer service and interpersonal skills
Sensitivity to patient health information and protection of confidentiality
Ability to utilize EPIC efficiently (Please Note: Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.)
Ability to sit for several hours each day and remain professional and calm under stressful situations
Ability to adapt to change and be flexible



Company Highlights:
Rush was recently ranked first for Quality and Accountability among US academic medical centers in a study conducted by the health care performance improvement company Vizient.
RUMC offers a competitive salary, outstanding benefits & the professional advantages of an environment that supports your development & recognizes your achievements.
Rush University is home to one of the first medical colleges in the Midwest and one of the nation's top-ranked nursing colleges, as well as graduate programs in allied health, health systems management and biomedical research.
Ranked among the top 20 "Best Places to Work" by Indeed.
Rush University Medical Center received five stars in a quality rating system by the federal Centers for Medicare and Medicaid Services (CMS). Rush University Medical Center is the only five-star academic medical center in the Chicago area.
Rush has been named one of the 100 Top Hospitals in the country by Truven Health Analytics three times.


Rush University Medical Center is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason prohibited by law.
Are you a friendly, outgoing, well-rounded, front desk professional interested in an administrative career for a dynamic clinic? If this describes you, you may be the right candidate for the Clinic Coordinator position at Rush University Medical Center!

***This is a Part-Time Only Positions.***

Position Highlights:
Day Shift (Mon-Fri; 1PM-5PM or sometimes may need to start at 11:00AM).
Competitive candidates will have flexible availability to cover vacation and days off.
Provides general coordination of clinic activity and information.
In addition to the duties required by the Clinic Coordinator, this position will add the following duties: enter charges in the billing computer system, perform coding of medical information given by providers, manages computer workque and denial lists, manages weekly information grid.
The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Principal Duties and Responsibilities:
Provides coordination of clinic activities.
Coordinates information flow into and out of the clinic.
Answer phone calls efficiently and courteously. Provide information as requested or route calls appropriately.
Schedule, cancel or reschedule patient appointments.
May call patients 1-2 days in advance of their appointment to confirm each patient arrival (if applicable).
Files information in Medical Charts.
Work as part of the clinic team and accepts other duties as requested.
Handles a variety of office details that involve action, including, but not limited to: retrieving and sending mail, preparation of medical charts, filing, sending and receiving faxes.
Exemplifies professionalism by maintaining a courteous demeanor in all communications with departmental staff, clinical staff, physicians and outside visitors.
Trouble shoots problems by seeking out the appropriate people and/or resources.

Performs general non-patient contact and patient contact duties.
Triages incoming phone calls.
Distributes incoming and outgoing mail and faxes.
Prepares and dissimulates clinic correspondents.
Maintains and updates the clinic files.
Greets patients at front desk.
Checks patients into and out of the clinic.
Handles F/U appointments for the different psychiatry departments
Receives cash for payments of co-pay, any professional or hospital balances and other medical billings.
Posts payments in billing computer system.
Reconciles end-of-day receipts and encounters.
Reconciles end-of-month closures.
Ensures to warm transfer scheduled appointments to registration that have elapsed or a new to the clinic.
Updates HIPPA and PBC, consent everywhere, PHQ-9, No Show and the Child BASC's and Child Agreement form accordingly when expire in Epic, and for New Patients
Sends Medical Record Request to HIM (Health Information Management)
Keeps Physicians PTO in Calendar to ensure efficiency
Screens a triages all incoming calls
Coverage for Day Hospital Charge Entry, TMS Charge Entry and scheduling monthly appointment.
Ensures to review EPIC Dashboards, and complies with collections of co-pay and balances.
Distributes Pressganey's surveys to patients
Maintains inventories of front desk items needed for the front desk, PPE and safety stations on first and second floor, and coffee supplies for the physicians and attending's.
Maintains and refills coffee stand for physicians
Assist as coverage for MA's, w/ faxes to physicians via EPIC, alerting them about patient's medication.
Custodian and Cash Deposits deliveries to the main campus

Promotes a positive and productive environment, encourages teamwork and communication.
Follows all hospital, departmental, and office policies and procedures.
See addendum for department specific duties (if applicable).

Knowledge, Skills and Abilities:
High school diploma required but college coursework preferred.
Three to five years medical office experience.
Basic computer knowledge required
Attention to detail and accuracy
Excellent customer service and interpersonal skills
Sensitivity to patient health information and protection of confidentiality
Ability to utilize EPIC efficiently (Please Note: Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.)
Ability to sit for several hours each day and remain professional and calm under stressful situations
Ability to adapt to change and be flexible



Company Highlights:
Rush was recently ranked first for Quality and Accountability among US academic medical centers in a study conducted by the health care performance improvement company Vizient.
RUMC offers a competitive salary, outstanding benefits & the professional advantages of an environment that supports your development & recognizes your achievements.
Rush University is home to one of the first medical colleges in the Midwest and one of the nation's top-ranked nursing colleges, as well as graduate programs in allied health, health systems management and biomedical research.
Ranked among the top 20 "Best Places to Work" by Indeed.
Rush University Medical Center received five stars in a quality rating system by the federal Centers for Medicare and Medicaid Services (CMS). Rush University Medical Center is the only five-star academic medical center in the Chicago area.
Rush has been named one of the 100 Top Hospitals in the country by Truven Health Analytics three times.


Rush University Medical Center is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason prohibited by law.