Client Services Manager

  • Full-Time
  • Sand Springs, OK
  • Frank Mitchell Mamola & Associates
  • Posted 2 years ago – Accepting applications
Job Description

Role and Duties Include, But Are Not Limited To:

· Operating the office in partnership with employer and investing time in the success of the firm. Work independently to organize and manage a wide range of administrative and client support activities. Possess strong written and verbal communication skills, build strong relationships with clients. Work with the financial advisor as a team to create new clients, serve existing clients, and run an efficient office including-

· Answer and greet incoming phone-calls and walk-ins

· Prepare reports and materials for client appointments

· Update prospective client and client data records

· Proactively contact clients to set or confirm appointments and offer appropriate services

· Contact existing clients to invite them to a face-to-face meeting with the financial advisor to review their financial goals

· Plan and prepare marketing materials and events with the financial advisor

· Organize and maintain the financial advisor's schedule

· Learn and implement new tools and systems that manage client contacts and increase branch efficiency

Demonstrate the following skills and abilities-

· Exceptional client service focus · Efficient organization, planning and time management skills · Self?directed initiative · Effective verbal and written communication · Ability to learn new tools and systems · Flexibility to adjust to evolving client and office needs

Job Type: Full-time

Pay: $36,883.00 - $39,883.00 per year

Benefits:

  • Paid time off
  • Paid training

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Bonus pay

COVID-19 considerations:
Precautions are optional.

Ability to commute/relocate:

  • Sand Springs, OK 74063: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • Microsoft Office: 1 year (Preferred)
  • working with clients: 1 year (Required)

Language:

  • English (Required)

Shift availability:

  • Day Shift (Required)

Willingness to travel:

  • 25% (Preferred)

Work Location: One location

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