Client Services Manager
- Full-Time
- Sand Springs, OK
- Frank Mitchell Mamola & Associates
- Posted 2 years ago – Accepting applications
Role and Duties Include, But Are Not Limited To:
· Operating the office in partnership with employer and investing time in the success of the firm. Work independently to organize and manage a wide range of administrative and client support activities. Possess strong written and verbal communication skills, build strong relationships with clients. Work with the financial advisor as a team to create new clients, serve existing clients, and run an efficient office including-
· Answer and greet incoming phone-calls and walk-ins
· Prepare reports and materials for client appointments
· Update prospective client and client data records
· Proactively contact clients to set or confirm appointments and offer appropriate services
· Contact existing clients to invite them to a face-to-face meeting with the financial advisor to review their financial goals
· Plan and prepare marketing materials and events with the financial advisor
· Organize and maintain the financial advisor's schedule
· Learn and implement new tools and systems that manage client contacts and increase branch efficiency
Demonstrate the following skills and abilities-
· Exceptional client service focus · Efficient organization, planning and time management skills · Self?directed initiative · Effective verbal and written communication · Ability to learn new tools and systems · Flexibility to adjust to evolving client and office needs
Job Type: Full-time
Pay: $36,883.00 - $39,883.00 per year
Benefits:
- Paid time off
- Paid training
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
COVID-19 considerations:
Precautions are optional.
Ability to commute/relocate:
- Sand Springs, OK 74063: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- working with clients: 1 year (Required)
Language:
- English (Required)
Shift availability:
- Day Shift (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: One location