Client Director- Assessment And Succession

Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people.

Our 8,600 colleagues serve clients in more than 50 countries. We offer five core solutions:

• Organizational Strategy
• Assessment and Succession
• Talent Acquisition
• Leadership Development
• Rewards and Benefits

Plans and implements sales to specific, highly strategic major accounts where cultivating relationships, identifying opportunities, and account management skills are critical. Seen as being a unique authority in Assessment and Succession, and is visible and influential across the business. Has high levels of personal impact, demonstrates leadership qualities, and is inspirational to others.

Specific to this level

• Maintains and expands long term relationships for the purpose of generating renewal and yield/cross-sell business.
• Identifies opportunities, including leveraging existing contacts and generating leads in complex buying situations.
• Liaises closely with regional/local account managers and develops relevant networks of senior stakeholders
• Prepares complex proposals and solutions that require creativity, entrepreneurialism and specialist knowledge
• Executes a marketing plan for Assessment and Succession products, services or specialty areas while working within established marketing systems
• Provides input into the development of procedures for an area within the organisation, then monitors the implementation of those procedures.
• Analyses specified problems and issues to find the best technical and/or professional solutions
• May manage a small sub-sector and be accountable for the creation and delivery of a specific sales growth plan

Core to all levels

• Responds in an appropriate and timely way to client needs
• Navigates a wide variety of existing processes, procedures and precedents to interpret data and identify possible answers
• Tracks and updates client information and opportunities in customer relationship management systems
• Engage with manager regularly to discuss pre-sale activity levels, new results, future meetings, pipeline, approaches to be successful, and technical/account management support needed to assist in sale
• Prepares presentations, proposals and sales contracts
• Communicates new product and service opportunities, special developments, information, or feedback gathered through field activity
• Provides accurate pipelines and forecasts
• Complies with contracting and account administration processes to ensure that contractual, legal and invoicing requirements are met and high levels of efficiency maintained.

• Will typically have around 10 years of experience in account management
• Deep expertise in at least one KF area, as well as understanding of broader KF offerings
• Demonstrates strong learning orientation and intellectual curiosity
• Will regularly present at forums and write about a specialist area
• Seeks and acts on feedback, without defensiveness
• Coaches and mentors junior staff
• Looks for ways to help their teams be successful
• Serves as a technical resource to others within area of expertise
• Known for producing high quality, timely work that meets or exceeds client expectations
• Competent in multiple solution areas, and may have expertise beyond one solution area
• Bachelor’s degree or equivalent

Korn Ferry is an Equal Employment Opportunity/Affirmative Action Employer - Minority/Female/Disability/ Veteran. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.

If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, benefit programs, and HR policies applicable to that position.