Clerk III
- Full-Time
- San Angelo, TX
- Health & Human Services Comm
- Posted 3 years ago – Accepting applications
Job Description
Clerk III
• Provides secretarial and administrative support to Health and Human Services, Community Services supervisors and community care workers. • Completes reports and tracks assignments. • Maintains confidential files. • Provides excellent customer service in person, over the telephone and via e-mail to internal and external staff, community partners and individuals receiving our services. • Retrieves, files and purges case folders . • Handles incoming/outbound calls for service requests, completes intakes electronically and provides information and referral in a backup role.
Essential Job Functions:
• Attends work on a regular and predictable schedule in accordance with agency leave policy. • Communicates with others internally or externally to provide, exchange, or verify information, answer inquiries, address issues, or resolve/report problems or complaints. • Enters data in automated systems. • Prepares and proofreads electronic correspondence, forms or other documents. (letters, memorandums, travel or purchase vouchers) • Maintains records, files, or logs (administrative, personnel, correspondence, purchase voucher, travel vouchers). • Provides excellent customer service in person, over the telephone and via e-mail to internal and external staff, community partners and individuals receiving our services. • Completes requests for services and provides information and referral. • Performs other duties as assigned
Knowledge Skills Abilities:
• Ability to effectively communicate orally and in writing. • Ability to organize, set priorities, establish timeframes and meet deadlines. • Ability to establish and maintain effective relationships with co-workers, contract agency staff and staff from other federal or state agencies. • Ability to operate computer and general office equipment. • Knowledge of Microsoft Office to include Outlook, Excel, Word and SharePoint. • Ability to work in a professional customer service environment. • Ability to maintain confidentiality.
Registration or Licensure Requirements:
Valid Driver's License
Initial Selection Criteria:
• Ability to work in a professional customer service environment. • Experience in performing routine office duties. • Must have skills using a personal computer including Microsoft Office programs, fax machines and printers. • Ability to communicate effectively in writing. • Must be willing to travel approximately 10% of the time and occasionally overnight.
Additional Information:
Note: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to: 42A, YN, 0111, 3A1X1. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
MOS Code:
42A, YN, 0111, 3A1XA
Apply to this Job
• Provides secretarial and administrative support to Health and Human Services, Community Services supervisors and community care workers. • Completes reports and tracks assignments. • Maintains confidential files. • Provides excellent customer service in person, over the telephone and via e-mail to internal and external staff, community partners and individuals receiving our services. • Retrieves, files and purges case folders . • Handles incoming/outbound calls for service requests, completes intakes electronically and provides information and referral in a backup role.
Essential Job Functions:
• Attends work on a regular and predictable schedule in accordance with agency leave policy. • Communicates with others internally or externally to provide, exchange, or verify information, answer inquiries, address issues, or resolve/report problems or complaints. • Enters data in automated systems. • Prepares and proofreads electronic correspondence, forms or other documents. (letters, memorandums, travel or purchase vouchers) • Maintains records, files, or logs (administrative, personnel, correspondence, purchase voucher, travel vouchers). • Provides excellent customer service in person, over the telephone and via e-mail to internal and external staff, community partners and individuals receiving our services. • Completes requests for services and provides information and referral. • Performs other duties as assigned
Knowledge Skills Abilities:
• Ability to effectively communicate orally and in writing. • Ability to organize, set priorities, establish timeframes and meet deadlines. • Ability to establish and maintain effective relationships with co-workers, contract agency staff and staff from other federal or state agencies. • Ability to operate computer and general office equipment. • Knowledge of Microsoft Office to include Outlook, Excel, Word and SharePoint. • Ability to work in a professional customer service environment. • Ability to maintain confidentiality.
Registration or Licensure Requirements:
Valid Driver's License
Initial Selection Criteria:
• Ability to work in a professional customer service environment. • Experience in performing routine office duties. • Must have skills using a personal computer including Microsoft Office programs, fax machines and printers. • Ability to communicate effectively in writing. • Must be willing to travel approximately 10% of the time and occasionally overnight.
Additional Information:
Note: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to: 42A, YN, 0111, 3A1X1. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
MOS Code:
42A, YN, 0111, 3A1XA
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.