Clean Team Member

In accordance with the operations procedure manual and direction from the General and/or Store Manager, the Clean Team Member is responsible for delighting Thorntons guests by maintaining merchandise and supporting store goals and initiatives.

Essential Job Functions (RESPONSIBLE TO)

• Delivers customer service with a “how may I help you” attitude. Looks for opportunities to delight guests and follows instructions from store management.
• Keep coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted at all times.
• Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc.
• Clean windows, floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures (daily check list).
• Clean the parking lot and grounds surrounding the store as needed.
• Advise store management of any maintenance or safety problems.
• Practices safe working habits that align with company safety rules.
• Properly uses the Customer Service Department for customer service issues.
• Stay familiar with all Thorntons policies applicable to the Clean Team Member position as outlined on Thorntons Intranet.
• Perform additional duties as assigned.

Preferred Qualifications
? Experience

• All experience will be considered

? Knowledge/Skills

• Ability to speak, read, understand, and write the English language.
• High energy and strong work ethic.
• Excellent interpersonal skill.
• Works well with others in a team environment

? Other Considerations

• Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc.
• Properly records time on the TOTS systems and signs a time report verifying all hours worked
• Understands that company funds are not available for personal use