CIRCULATION ASSISTANT

Central Express Circulation Assistant

St. Louis Public Library

St. Louis Public Library’s Central Express Library has an opening for a full-time Circulation Assistant. The Central Express Library is a mini-branch that serves downtown residents and workers, where customers can pick up holds and browse popular materials. Our ideal candidate is someone who is comfortable working with the public and is enthusiastic, patient, and committed to providing excellent customer service.

In this role you will:

• Assist customers with library cards and the check-out and return of materials.
• Assist in preparation, delivery, and receipt of Library materials; receive payment from customers.
• Provide reference assistance for customers via face-to-face and telephone interactions, including locating items in the catalog or on shelf, as well as, looking up information.
• Provide assistance to customers with Library equipment.
• Restock and shelve materials, including shelf-reading, as necessary.
• Greet customers upon entering the Library facility.
• Assist in developing and removing displays.
• Assist in opening and closing the location.

You will need to be:

• Friendly, patient, and able to multitask while assisting customers.
• Organized, detail-oriented, and able to work with competing tasks and priorities.
• Capable of effectively providing information and responding to questions from customers and staff.
• Flexible, positive, and willing to work with staff and colleagues to successfully overcome challenges.

You will need to have:

• High school diploma or general education degree (GED) with previous customer service experience.
• Strong communication and organization skills.

• Knowledge of, or the ability to learn Google Workspace (Google Docs, Sheets, Gmail).

You will get:

• Competitive salary range starting at $24,900/year
• Medical, dental and life insurance
• Paid vacation, holidays, and sick days
• Pension plan through the Employees Retirement System of the City of St. Louis

• Professional development

Hours for this position are:

Monday - Friday 8:45-5:15. Some weekends and Sundays. Hours subject to change.

If you are interested in this opportunity, please apply online and submit both your cover letter and your resume. Thank you!