Certified Enrollment Counselor

Overview: Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team players who want to make a difference in the community. Our competitive compensation and benefits program includes health, dental, vision, company-paid life, flexible spending accounts and a 403(B) plan, for eligible employees. VCC is an equal opportunity employer.Responsibilities:

• Assist community residents in completing eligibility and application packets for healthcare insurance enrollment or renewal
• Instruct clients on the documents necessary for the eligibility process, and provide an overview of available healthcare insurance options
• Act as a liaison between the patient, healthcare insurance group, and VCC for enrollment information, and for maintenance of healthcare insurance

Qualifications:

Minimum

• High school graduate or equivalent
• Bilingual English/Spanish
• Willingness and ability to complete certification as a Covered California Certified Enrollment Counselor (CEC)
• Minimum two years' of experience in the customer service or social service fields, or in community volunteer work
• Valid California driver’s license, current vehicle insurance and reliable transportation

Preferred

• Covered California Certified Enrollment Counselor (CEC)

Required Skills/Knowledge/Abilities

• Knowledge of community health centers, public assistance programs, state and federal regulations and managed care systems
• Strong interpersonal and organizational skills
• Basic computer knowledge, internet use and MS Office