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Center Associate -Updated

  • Full-Time
  • Boise, ID
  • The UPS Store #2218
  • Posted 3 years ago – Accepting applications
Job Description
JOB DESCRIPTIONThe Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. RESPONSIBILITIES
  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned
  • Answers phones courteously and provides accurate, detailed information
QUALIFICATIONS
  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Retail/customer service experience
  • Willing and able to work a very flexible, part-time schedule that may span Monday through Saturday during seasonal peak periods
  • Neat, clean, and professional appearance
  • Willing to accept full accountability for Center operations
  • Must be an energetic self-starter who is driven to succeed
BENEFITS
  • There are no benefits associated with this position.


Posted January 18, 2021




Employment Type Hourly




Compensation $10.00 - $12.00 HR




Company The UPS Store




Location 1775 W State St
Boise, ID 83702
US
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