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CEHD Student Services Job In University Of Minnesota At

CEHD Student Services Academic Advisor OR Senior Academic Advisor

  • Full-Time
  • Minneapolis, MN
  • University Of Minnesota
  • Posted 3 years ago – Accepting applications
Job Description

Required Qualifications:

  • Master’s degree in hand by position start date.
  • Experience of one year in academic advising, including advising in a college and/or advising in individualized higher education, non-traditional education, or similar, related experience.
  • Demonstrated commitment to integrating equity awareness into work practices and ability to support students with diverse backgrounds and experiences.
  • Demonstrated ability to build meaningful relationships in an education setting with a large and diverse student, staff, and faculty population.
  • Demonstrated understanding of student development theories and ability to integrate advising philosophies with daily practice.
  • Ability to disseminate detailed information using a high level of interpersonal skills and a strong ability to present to large groups.
  • Demonstrated ability to work independently and collaboratively.
  • Demonstrated ability to effectively deal with conflict.
  • Excellent time management, attention to detail, organization, and problem solving skills.
  • Proven experience showing excellent oral and written communication skills.
  • Technological competence related to student support services and ability to learn new systems and software programs.

Additional Required Qualifications for Senior Academic Advisor (9707):

  • Minimum three years of experience in student counseling and advising or a closely related field.


Preferred Qualifications

  • Master's degree in higher education and student affairs, college student personnel psychology, counseling, social work, or field related to advising.
  • Two to five years of progressively responsible experience providing college level academic advising.
  • Demonstrated understanding of the career development process and experience supporting undergraduate students in their career journey.
  • Educational project development experience.
  • Experience with database programs. Familiarity with PeopleSoft system, Google apps for business, APLUS, UM Reports, APAS.

Position Overview:
CEHD academic advisors holistically guide, challenge, and support students on making important reflective decisions about major, personal, and career aspirations while also identifying institutional barriers that impede student progress and advocating/facilitating change. Our advising model emphasizes a strong responsibility to diversity, equity, and inclusivity within the context of student progress and development. We seek professionals who can communicate and develop relationships effectively with faculty, students and colleagues, who can expertly advocate for students and solve problems, are flexible in responding to change and changing situations, are committed to integrating equity minded awareness into their work, and can function both independently and collaboratively.

Advisors work with students throughout the undergraduate cycle from undeclared/undecided advising to advising students in CEHD majors through graduation. CEHD majors include Business and Marketing Education, Early Childhood Education, Elementary Education, Family Social Science, Human Resource Development, Kinesiology, Special Education, Sport Management, and Youth Studies. This role will also act as a departmental liaison for at least one major and will have a caseload between 250-275 students. This position reports to the Associate Director of Academic Advising.

Job Responsibilities:

Academic Advising (65%)

  • Identify, understand, and apply student development theory to guide students to reflect on important decisions that challenge and support their progress while also adapting advising methods to support their individual and diverse needs.
  • Utilizing a holistic advising model, guide, challenge, and support students in becoming self-reliant to make important and reflective academic, personal and career decisions.
  • Interpret, uphold, and communicate policies established by the University of Minnesota to students and faculty; influence how decisions are made using equity minded thinking in application of those policies.
  • Influence retention and degree progress by developing strong relationships and trust with students through numerous and varying developmental contact methods across their academic lifespan.
  • Guide students through the process of formulating personalized educational plans and strategies for academic success that are reflective of their unique set of values, strengths, interests, and identities.
  • Develop a comprehensive understanding of careers services and integrate its importance in the undergraduate student experience into advising interactions.
  • Employ analytical reviews of student progress reports at key academic markers, such as probation, degree application, or major declaration.
  • Use APLUS, PeopleSoft, APAS, and other software information systems to maintain accurate information about student interactions in order to best support the student as they navigate campus.
  • Coach students on making registration choices that promote timely and realistic degree progress while also fitting within the structure of the degree requirements and their interests.
  • Deliver new student orientation programming designed to provide a seamless, productive, welcoming, and individualized entry to the majors and college.
  • Acknowledge difference while demonstrating ability to work effectively with students with diverse needs and backgrounds and to apply their cultural contexts within the context of their academic and personal development.
  • Utilize and build relationships and networks that make a large university manageable for all students and to ensure a student’s ability to make sufficient progress and feel a sense of belonging.
  • Promote and champion the value of engagement, education, and curricular requirements to help students be successful.
  • Using expert knowledge of University policies, unit procedures and practices, curriculum, and resources, help students navigate the university and determine when exceptions to practices may be appropriate.
  • Offer a sustained, high level of voiced student advocacy in order to directly impact student retention and degree progress.

Student Services Advising Lead (20%)

  • Serve as a lead liaison to departmental major(s).
  • Create and maintain productive working relationships with departmental staff and faculty.
  • Provide assessment and guidance regarding undergraduate curriculum development, pre-major to major orientation processes, policies and procedures, and individual student issues.
  • Provide coaching and expertise regarding student relationships, resources, barriers to progress, access, understanding undergraduate student needs and the student experience.
  • Identify and resolve enrollment management issues as they arise in terms of course access, availability, and impact on student degree progress and develop tracking mechanisms to improve barriers.
  • Influence and advocate in the development of major declaration and admission standards.
  • Consult in developing student-facing communication tools specific to the major.
  • Support creation and implementation of additional workshops/resources for students in CEHD majors.

Program Service & Development (15%)

  • Teach one section of EDHD 1701 (Identity, Culture and College Success) each academic year for CEHD non-TRIO President’s Emerging Scholars. Teaching duties of the course include: delivering weekly instruction, the creation and management of a Canvas course site, evaluating and grading assignments providing clear feedback to students, and scheduling guest speakers and presenters.
  • Participate in curriculum development and training for the EDHD 1701 course annually.
  • Using an equity minded awareness, recommend and implement creative approaches and practices to accomplish academic advising goals, to improve procedures and systems, and to impact policy.
  • Take on formal or informal leadership roles within the department, college, or across campus and as appropriate delegates tasks and decisions in these roles.
  • Coordinate major advising efforts with career services initiatives.
  • Stay abreast of current trends and philosophies in academic advising, engage in scholarly or creative activities in the areas of advising, academic progress, curricular materials development, and service delivery.
  • Participate in professional development events and activities in the unit, College, University, and/or broader community.
  • Serve on Student Services, College and University-wide committees as requested.
  • Participate in college recruitment events.

CEHD Student Services supports the mission of the college by facilitating access, admission, retention, graduation, and development of a diverse population of life-long learners. We believe engaging with diverse and dynamic ideas, worldviews, situations, and communities is necessary to fulfill our mission and that we have a responsibility to address fundamental issues of bias, discrimination, and exclusion.

College Overview:

The College of Education and Human Development (CEHD) is a world leader in discovering, creating, sharing and applying principles and practices es of multiculturalism and multidisciplinary scholarship to advance teaching and learning and to enhance the psychological, physical and social development of children, youth and adults across the lifespan of families, organizations and communities. CEHD is the third largest college at the University of Minnesota, houses seven departments with ten undergraduate majors, over 30 graduate degree programs, and 25 centers and institutes. We are committed to diversity in our students, faculty and staff: 38.4% of our new first year students are students of color and more than 265 international students represent over 51 different countries.

At CEHD, diversity is necessary to doing our best work and fostering our humanity. That's why the CEHD community is collectively dedicated to cultivating an inclusive and equitable environment. We strive to weave these core values into the work of each department and all of our programs. We are deeply engaged with our surrounding community, and our students, staff and faculty are encouraged and empowered to enhance equity, inspire change, learn and grow personally, and prepare professionally to encounter and engage in systemic transformation. For more information, visit https://www.cehd.umn.edu/diversity/ .

CEHD and the University of Minnesota provide equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section. This position requires that you submit the names, affiliations, and email contact information for three professional references.

This position will remain open until filled. Priority will be given to applications received by February 10.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-UOHR (8647).


The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.

  • To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-UOHR (8467)

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.


The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

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