Catering Manager

Contingent Upon Contract Award

Catering Manager

Readiness Management Support, L.C. (RMS) is a leading provider of global-scale logistics, facilities management, and advanced professional and technical services. With more than 2,000 employees in more than 25 countries around the world, we solve our public and private sector customers’ most demanding challenges. RMS provides a broad spectrum of services and solutions to U.S. and international government agencies, and organizations. A world-class leader in providing seasoned program management, RMS leverages and integrates its capabilities to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges.

RMS will be performing Dining Facility Services (DFAC) to the United States Armed Forces at Al Udeid Air Base (AUAB) in Qatar, as part of the AFCAP V Contract.

SUMMARY:

The Catering Manager (CM) shall support base wide DV meal requests with catering services required. The CM shall support these commitments with event planning, set-up/tear down, serving of food, replenishment of supplies, bussing/clearing of tables and tear down functions at facilities, lounges and other locations as specified by the Government. Work closely with the Protocol office, FSV, and/or COR in order to ensure the highest quality of service, regardless of the location of the event. Minimum service ware standards will be mutually established and agreed to by the CM and the government based on event type and location. In the event that biodegradable/compostable ware is requested, high quality, environmentally friendly products will be provided. When not available from the CM’s standard catering equipment inventory, the CM will be responsible to supply or rent specialized catering equipment, with the cost of said equipment applied to the cost of the catered event for which it was obtained. CM shall provide inventory of DV catering equipment, service ware, and supplies to the government monthly or as requested.

ESSENTIAL JOB FUNCTIONS:

• Receives authority from and reports directly to the Site Manager and is responsible for all aspects of high-quality food operations including procurement, delivery, preparation and serving
• Available during all scheduled Distinguished Visitors (DV) support and manage Special Meals Program.
• Required to work closely with the Protocol office, FSV, and/or COR in order to ensure the highest quality of service, regardless of the location of the event.
• Responsible for securing all catering equipment and service ware promptly following the close of an event and will be responsible to leave event space in the same condition in which it was found.
• Ensure waste is minimal through proper forecasting and progressive cooking standards.
• Familiar with Tri-Service Food Code and or other applicable regulations for Air Force food service operations. Works collaboratively with the Site Manager and PMO staff to ensure responsiveness and high customer satisfaction
• Ability to design and manage food service operations including food menu preparation for catering services and overall food service management
• Demonstrated knowledge of logistics as it pertains to perishable and non-perishable food items
• Demonstrated ability and comfort with technical writing and presentation

EDUCATION:

Associate of Science or Bachelor of Art Degree in food management, or five years of military food service experience in the grade of E-6 or above may be substituted for the three years of management experience.

LANGUAGE SKILLS:
Fluent written and spoken English required

REQUIRED CERTIFICATIONS, QUALIFICATIONS, AND EXPERIENCE:

• Requires a minimum of three (3) years consecutive employment in similar food service operations with comparable management and catering responsibilities.
• Experience in OCONUS environments, is particularly desirable
• Professional experience in Middle East highly desirable (or any other Islamic nation)
• Demonstrated project management and food services mission/contract fulfillment
• Excellent oral and written presentation skills with strong analytical and problem- solving abilities.
• Must possess a SERVSAFE certification or obtain the certification prior to beginning employment

DUTIES AND RESPONSIBILITIES:

• Oversee catering food service processes and procedures. Establishes standards for food service personnel performance and customer service
• Coordinates as needed with Site Manager and DFAC Managers
• Oversees menu preparations for all catered events and food service locations. Obtains input and approves meal nutritional value, palatability, popularity, and costs
• Coordinates menu preparation with DFAC sites and client support staff
• Estimates food and beverage consumption for each event and develops procurement solution anticipating amounts of food and beverages to be consumed
• Overseas arrival or food stuff at each event location
• Investigates and resolves complaints regarding food quality, service, or accommodations
• Monitors employee liquor consumption for conformance with regulations.
• Monitors food preparation methods, portion sizes, and garnishing for compliance with food handling standards
• Schedules facility use or event catering services such as banquets or receptions. Negotiates details of arrangements with clients
• Tests cooked food by taste and smell for maximum palatability and flavor conformity

PHYSICAL REQUIREMENTS:

• Confirmed by a medical examination to be “medically and dentally fit”
• Work is normally performed in a typical interior/office work environment; travel is required by surface or air
• The climate is desert-like, hot and prone to dust storms

CLEARANCE:
Must have and maintain an Active DoD Secret clearance or higher.

IAP is an EOE, including disability/vets

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidate must be able to meet contract requirements as determined by the satisfactory completion of reference and background checks, Government mandated physical/medical exam, drug screening, verification of identity, and obtaining necessary host residence or multiple-entry visa for the work destination.