Catering Attendant

Key Purpose

Deliver and set up catered foods and other foodstuffs as required in a visually appealing and timely manner to Guckenheimer and Client standards. Make deliveries on campus to the correct location at the designated time. Set up catered meals, attractively arranging them with all required utensils and condiments.

Success Criteria

• Passion for customer service

• Positive attitude

• Dependable

• Ability to communicate effectively

Ideal Candidate Experience

• Must be able to use standard kitchen equipment correctly and safely. Chefs' knives, Convection ovens, meat and cheese slicing machines, steamers, mandolins, grills, and broilers.

• Knowledge of raw materials, production processes, quality control, costs, and other techniques for food preparation.

• Must have knowledge of standard catering presentation techniques.

• Ability to use basic computer programs for inputting and organizing data and menus.

• Experience with Microsoft Office and Google programs (Outlook, Word, Excel, PowerPoint, Gmail, Docs, Sheets, Slides, etc.)

• Possess current ServSafe or Food Handler certification or the ability to be certified immediately after hired

Key Accountabilities

• Organize, deliver, and set up catered foods and other foodstuffs on time in a professional and unobtrusive manner with all pieces of the order along with décor, garnishes, equipment, utensils, and condiments

• Read and organize delivery schedules to ensure on time deliveries

• Correctly and safely use standard catering equipment: chef knives, carts, chafing dishes and sterno, lift gates, risers, etc.

• Implement standard catering presentation techniques, catering products, and quality control

• Maintain HACCP program requirements

• Follow all safety rules and actively prevent accidents

• Commitment to the service values and ethics of the client company

• Substitute for or assist other catering employees during emergencies or rush periods

• Accept feedback and work calmly and effectively in high pressured situations

Physical Demands & Work Environment

• Lift a minimum of 25 pounds.

• Work on their feet 8 hours per day excluding breaks

• Work under pressure and time deadlines during peak periods

• Must be able to use a computer keyboard for up to 2 hours continuously

• Deliver hot and cold food to on-campus sites using carts and vans

• Use proper lifting skills when handling stock

• Load and push a cart a short distance

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care. ISS believes that people make places and places make people. From strategy through to operations, ISS partners with over 60,000 customers in 30+ countries to deliver places that work, think and give and is served by 471,056 employees who connect people and places every single day. In 2019, ISS earned DKK 78 billion in revenue. It is headquartered in Copenhagen, Denmark.

ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care. ISS believes that people make places and places make people. From strategy through to operations, ISS partners with over 60,000 customers in 30+ countries to deliver places that work, think and give and is served by 471,056 employees who connect people and places every single day. In 2019, ISS earned DKK 78 billion in revenue. It is headquartered in Copenhagen, Denmark.