Catastrophe Field Property Adjuster (Memphis)

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you’ll have a hand in transforming not only Allstate but a dynamic industry. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Job Summary

Catastrophe Field Property Adjuster
Want a four-day weekend every other week? Allstate Insurance has an exciting opportunity as a Catastrophe Field Property Adjuster.

Allstate Insurance is changing the way the insurance industry looks and we want you to be part of our
growing team! Our focus on creating extraordinary customer experiences, establishing connections
through technology, and using continuous improvement is transforming how we settle insurance claims.

Unexpected events are often unnerving. So, it takes someone special to put the pieces back together for
our customers.

This is the opportunity you’ve been looking for to truly impact someone’s life! Start your claims
professional career today as a Property Outside Catastrophe Adjuster and be part of our dynamic team!

A Day in the Life:

• Spend part of your day traveling to loss sites across the country that have been damaged by weather

or other unexpected events

• Conduct a detailed inspection of the property and write an estimate to capture the extent of the

damages

• When you are not in the field, use advanced video technology to collaborate with onsite vendors to

identify damages and write a damage estimate from a virtual setting

• Review the policy and decide how coverage applies and provide the customer with a detailed

explanation of both the estimate and the policy

• Communicate empathetically with customers and help them through their claim process in a fast, fair

and easy manner

• Negotiate claim settlements with customers in accordance with business unit standard methodologies
• Flexibility to work in a variety of environments - independently, within a team, face-to-face, and

virtually
As a condition of employment, you are required to obtain an adjuster’s license in all states within the
first 60 days of employment. Since this is primarily a field role, you will also need a valid driver’s license.
This is a demanding field position that will require you to travel across the country as much as 75% of
your working time. You will be working 10 days on with 4 days off, as a result, you must be willing to
work weekends, holidays, and regularly work 12-hour days. In addition, you must be able to carry and
set up a 50lb. ladder and handle claims, collaborate with vendors, and communicate with customers in a
live, professional virtual setting from your home. Depending on the claims, you may work up to 75% of
your working time from your home handling virtual claims as well.
If offered the role, you may travel to one of our regional training centers for training in our state-of-theart facility within your first two months at Allstate. You will receive ongoing support, mentoring and
coaching as you develop your career. You’re a great match for this role if you:

• You live within 4 hours driving distance to the Memphis, TN area

Have previous experience in construction, restoration, or claims

• Have prior experience using estimating software like Xactimate
• Value providing an effortless customer service experience
• Are organized and able to multi-task in a fast-paced environment
• Are known for clear and professional communication – both written and verbal
• Have a Bachelor’s degree and prior customer service experience
• Being bilingual and/or having prior military experience is a plus

We Offer:

• Competitive salary
• Generous Paid Time Off
• Medical, Dental, and Vision coverage
• Company-matched 401(k) and company-funded pension
• Relocation may be provided
• A culture of learning where you can expect to develop foundational skills for the future
• Opportunities for both personal and professional development
• Leadership teams that are communicative and engaged
• Impactful work by serving customers and the community in times of need
• Recognition and advancement opportunities
• Learn more about Allstate benefits @ https://allstategoodlife.com

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life - including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.