Cashier/Customer Service

A division of Jay Petroleum

Job Title: Store Clerk

Department: Operations

Reports To: Store Management Team

Position Summary: The Store Clerk is responsible for providing the customer with a positive shopping experience. Food preparation, cash register operation, shelf stocking, and keeping the store clean are important functions of the Store Clerk.

Essential Duties and Responsibilities

• Provide excellent customer service
• Report to work on time and in proper uniform with nametag and promotional buttons.
• Responsible for accurate cash accounting and proper ringing of merchandise.
• Complete paperwork accurately.
• Promptly notify store management of any equipment problems or breakdowns.
• Follow all company policies.
• Practice proper food handling procedures.
• Complete tasks assigned by the store management promptly and accurately.

Customer Service

• Wear name tag and adhere to dress code.
• Be knowledgeable about products and services.
• Give customers 100% of your attention.
• Greet the customer with a smile and assist with any problems or questions.
• Insure the cleanliness of the facilities including but not limited to the restrooms, parking lot, and sales area.

Equipment Used

• Cash Register
• Lottery Machine
• Money Order Machine
• Broom
• Mop
• Other equipment as required

Qualifications

• Work schedule varies each week and may include working nights, weekends, and holidays.
• Ability to read, analyze and interpret common retail information, policies, and procedures.
• Ability to respond to common inquiries or complaints from customers, management, or members of the business community.
• Basic Math ability is required. (i.e. add, subtract, multiply, divide)
• Ability to interpret a variety of instructions furnished in either written or oral form.

Physical Demands

• Employee must be able to communicate effectively.
• Mobility to move freely throughout store on a continual basis throughout the workday.
• Employee is frequently required to stand and walk, sit and talk.
• Employee must be able to lift and/or move up to 50 pounds.'

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Work Location:

• One location

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: From $10.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Retirement plan

Schedule:

• 4 hour shift
• 8 hour shift
• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: One location