Cashier/Customer Service
- Full-Time
- Chicago, IL
- Jewel Osco 370 N. Des Plaines Ave.
- Posted 3 years ago – Accepting applications
PRIMARY JOB FUNCTIONS: * Provides prompt, efficient and friendly customer service by exhibiting caring concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the associate’s designated department or elsewhere in the store. * Genuinely thanks each customer and invites them back. * Assists customers by: (examples include) o escorting them to the products they’re looking for o securing products that are out of reach o loading or unloading heavy items o making note of and passing along customer suggestions or requests o performing other tasks in every way possible to enhance the shopping experience. * Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. * Operates cash register accurately and scans all products. * Redeems promotional coupons, WIC checks and rain checks; receives cash, checks, and EBT/EFT transactions; counts back change, issues receipts and Catalina coupons. * Changes register tape and ribbons as necessary. * Places merchandise in bags and or cart in a neat, organized fashion. * Assists courtesy clerks as needed. * Answers customer questions and concerns and follows-up with appropriate personnel. * Understands and follows local, state, and company policies on sales of tobacco and liquor. * Ensures compliance with local, state, and federal guidelines regarding WIC and EBT (Link). * Required to know value, look-up numbers, department numbers, and features of items for which money is received. * Perceives immediate surroundings for customer needs and problems for store safety and security. * Communicates clearly and distinctly on the intercom or telephone system. * Reviews weekly store ad to note price changes and sale items. * Keeps register area clean and adheres to “5S” standards, ensures adequate supplies are ready and available, and helps maintain the store appearance. * Understands and practices proper sanitation procedures and ensures the work area is always clean and neat. * Maintains strict adherence to department and company guidelines related to personal hygiene and dress. * Adheres to company policies and individual store guidelines. * Reports to work when scheduled and on time. * Protects associates and customers by removing potential hazards from the sales floor and parking lot in a timely manner.
Job Type: Part-time
Pay: From $14.75 per hour
Benefits:
- 401(k)
- Employee assistance program
- Employee discount
- Flexible schedule
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Covid precautions are in place, facemask required of all associates.
Education:
- High school or equivalent (Preferred)
Work Location:
- One location
Work Remotely:
- No
Work Location: One location