Cashier

SUMMARY

The responsibilities of the Cashier is to scan the customers selections, ensure that the prices and quantities are accurate, accept payment, issue receipts, answer inquiries, and provide helpful information to customers about products, promotions and item location. Cashiers also respond to complaints with genuine concern, learn about our Producers and Makers and assist the Customer Service Manager in creating a positive store atmosphere for customers and a positive working environment for Associates while fostering the Harvest Market culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Delivers superior guest service and ensure absolute customer satisfaction
• Learns and uses the three Es: Engagement, Educate, Empowerment
• Learns and uses the GUEST program
• Greet Customers. Be sincere
• Use a smile. Project a friendly manner
• Engage the customer in casual conversation
• Show respect toward customers purchases
• Thank them
• Maintains customer satisfaction by providing solutions to concerns
• Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner
• Ensures proper handling of all forms of tender and coupons
• Packages customer purchases in an organized fashion
• Be able to recognize and differentiate all types of produce, and be knowledgeable to share about the special varieties we carry.
• Keeps work station and surrounding area clean, organized and well stocked
• Performs fixed activities as assigned by supervisor
• Follows all store and department policies and procedures
• Follows safety policies and procedures
• Other duties as assigned by supervisor

KEY ATTRIBUTES

• Passion/purpose
• Foodie/farmer
• Thirst for knowledge/curious/inquisitive
• People enthusiast/outgoing
• Genuine
• Good communicator/desire to share
• Trendy/fun
• Honest
• Techie
• People/Communication skills
• Integrity
• Money handling skills
• Ability to multi-task

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities

EDUCATION and/or EXPERIENCE

• There is no required education or experience

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers and associates.

MATHEMATICAL SKILLS

• Basic math concepts (addition, subtraction, division, multiplication).

CERTIFICATES, LICENSES, REGISTRATIONS

• This position has no required certifications, license, or registrations

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Ladder
• Stepladder
• Uniform per store policy

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Stoop
• Kneel
• Crouch
• Communicate with associates and customers
• Lift and/or move up to 25 pounds
• Frequently (Between 1/3 to 2/3 of the time)
• Lift and/or move up to 50 pounds

Occasionally (Less than 1/3 of the time)

• Sit
• Climb
• Balance
• Overhead lifting
• Crawl
• Smell
• Lift and/or move up to 75 pounds

Vision

• Close
• Distance
• Peripheral
• Depth perception
• Ability to adjust focus
• Ability to distinguish colors

WORK ENVIRONMENT

Occasionally

• Risk of electrical shock
• Outdoor weather conditions from exterior doors

Noise Level

• Moderate

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location