Cash Operations Analyst

At Clorox, we champion people to be well and thrive by doing the right thing, putting people at the center, and playing to win. Led by our IGNITE strategy, we build brands that make a positive difference in people’s lives around the world. And we know that success requires head, heart, AND guts — all three, every day — coming together to work simpler, faster, bolder, and more inclusively. Interested? Join us to #IgniteYourCareer ! Your role at Clorox: The Cash Operation Analyst (COA) role provides analytical expertise in managing customer portfolios to ensure receivables are paid within terms of sale. The role also ensures that deductions are identified and resolved within timeframes established within Customer Operations and corporate guidelines. The COA works to prevent future deductions by initiating process improvement work within the Customer Operations team and cross-functionally. This role is responsible for developing, supporting, and reporting key performance indicators as well as supporting the development and execution of Customer Operations strategies, projects, and initiatives.

This role will have a particular focus on reporting and review. This COE role will pull, collate and analyze data, and generate reports based on this data. In this role, you will: Portfolio Reporting and Analysis:

• Analyze and communicate customer and Clorox driven behaviors causing accounts receivable issues to include deduction activity and past due payment trends
• Develop effective working partnership with customers, brokers and internal Clorox counterparts to identify and resolve noncompliant behavior/issues
• Conduct business reviews on a periodic basis. May be customer facing or through teleconference
• Actively participate on project teams as a part of the Customer Operations organization to drive continuous improvements throughout the business

Accounts Receivable :

• Manage payment performance of customer(s) within Clorox terms of sale, Days Sales Outstanding, and ICC guidelines
• Ensure Customer Operations requirements are met within CFR (Cash Flow Reconciliation) process
• Perform timely collection of past due receivables

Deduction Management:

• Accurately identify, validate, and clear customer deductions according to established business processes and timelines, and within ICC guidelines
• Perform prompt identification and collection of invalid deductions
• Reduce incoming deductions by identifying process improvement opportunities. Initiate/Drive the reduction by engaging and utilizing the support of appropriate internal and external stakeholders
• Correct reason code assignment at payment application

What we look for:

• Minimum Qualifications:
  • High School Diploma or GED from an accredited institution
  • 2 years of experience in accounts receivable or collections
  • 2 years experience in MS office especially Excel
  • 2 years of experience with corporate ERP software (SAP preferred)
  • Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position
  Preferred Qualifications:
  • Bachelor's degree from an accredited institution
  • 2 years of experience with cash applications and accounts receivable
  • Extensive experience with Excel - Formulas, pivot tables, V/H lookups, linked spread sheets and graphs and tables.
  • Demonstrated analytical and problem solving skills
  • Ability to work independently, creatively and efficiently
  • Ability to adjust quickly to new processes and procedures
  • Strong time management, planning and organizing skills
  • Thorough and detail oriented
  • Strong listening, verbal and written communication skills
  • Strong interpersonal skills
  • Ability to adjust quickly to new processes and procedures
  • Ability to work and make decisions independently in a fast paced environment
  • Ability to proactively identify and resolve problems
  • Team player who helps create a results focused and motivating team environment
  • Ability to work and make decisions independently in a fast paced environment
  • Ability to proactively identify and resolve problems
  • Team player who helps create a results focused and motivating team environment

We seek out and celebrate diverse backgrounds and experiences, and we know you don’t need a degree to succeed. We’re looking for fresh perspectives, a desire to bring your best, and a non-stop drive to keep growing and learning. At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community. Learn more about our I&D program & initiatives here . Benefits we offer to help you be well and thrive:

• Competitive compensation
• Generous 401(k) program in the US and similar programs in international
• Health benefits and programs that support both your physical and mental well-being
• Flexible work environment, depending on your role
• Meaningful opportunities to keep learning and growing
• Half-day Fridays, depending on your location

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.