Case Manager/Vocational Evaluator

Full Time, Exempt position - $36,400/Annually

Monday - Friday, 8:15am to 4:15pm

Qualifications for the Position:

• B.S. in Psychology, VR or related Human services field; M.S. preferred with upper experience range.

• One (1) to three (3) years prior adult counseling or related work with persons with disabilities.

• Valid driver’s license with appropriate levels of insurance;

• Eligible for C.R.C. and willingness to pursue; Already obtained CRC preferred

• Required skills, knowledge and ability to perform job.

• Ability to develop and maintain effective work relationships.

• Ability to facilitate and coordinate the work of others.

• Ability to learn new tasks quickly.

• Effective oral, written and digital communication skills including mastery of Microsoft Office Suite

• Knowledge of non-profit educational/training environment.

• Familiarity with funders such as DVRS and DDD.

• ASL/ Deaf Studies or bi-lingual preferred

  Summary Description of the Position:

  This position coordinates the implementation of Individual Employment Plans (IEPs) and Individual Service Plans (ISPs) . Assesses and monitors the implementation and effectiveness of clinical interventions. Conducts individual and group therapeutic sessions with program participants. Coordinates behavior management. Discusses areas affecting program participant with related health services, DDD case managers, DVR counselors, Support Coordinators and families/legal guardians/group home staff. Fosters input in communications. The Case Manager recognizes that the highest quality of service is delivered with compassion, respect, and hospitality, which are core values of the agency. Maintains confidentiality of departmental records, persons and activities.

  Is aware of HIPAA regarding Personal Health Information (PHI).

  Agency Expectations of the Employee:

• Adheres to agency and departmental policies and procedures. Maintains information in a confidential and need-to-know manner regarding persons served, families, co-workers and volunteers.

• Acts as a role model within and outside the agency in promoting positive relationships with persons served, families, staff, volunteers and community partners.

• Performs duties as workload necessitates. Demonstrates flexible and efficient time management and the ability to prioritize workload. Provides additional coverage on Fulfillment Center floor as necessary. To remain visible.

• Treats attendance and punctuality as essential components of the job.

• Performs position’s duties and responsibilities within the vision, mission and values of the agency.

• Communicates on a timely basis with supervisor about departmental issues.

• Possibly do occasional transporting of EE clients to community sites.

• Follows the Agency Work from Home Policy when necessary and as follows:

• Works the full typical schedule
• Attends all meetings in a virtual capacity
• Achieves the same level of production as in the office
• Maintains equivalent availability for colleague and client communication, supervisor questions, etc.
• Be available online and by phone for the duration of their usual workday, minus breaks and rest periods
• Respond promptly to communication via messaging app, email, and phone
• Take all required break and rest periods, as if they were in the office
• Communicate consistently regarding their workload and status (break, lunch, working on a project, etc.).
• Completes projects within required timelines and keeps Supervisor up to date on completion.
• Follow all Agency procedures and policies (including those that relate to Remote Services)
• Refrain from using alcohol or illegal drugs

Essential Duties/Responsibilities of the Position:

• Provides case management services for consumers and their families; provides vocational rehabilitation counseling on an as-needed basis.

• Writes and implements rehab plans; recommends and tracks internal and external referrals; records significant information for case entries.

• Monitors consumer progress through record keeping and communication with other community agencies (DVR, DDD, medical personnel, etc.).

• Provides consumer referrals to job development.

• Promotes and facilitates self-advocacy among consumers in cooperation with SMARTS (Self-Advocates are Ready to Speak Up).

• Supports consumers in community employment transitions.

• Complies with standards set forth in DVR, DDD contracts and CARF manual.

• Observes agency and departmental procedures concerning infection control, safety, hazardous communication, emergencies, behavior management and professional conduct.

• Monitors consumer areas for safety and ease of access.

• Responds appropriately to interruptions, emergencies and various safety and evacuation drills.

• Develops professional competencies; keeps abreast of related literature, enhances technical skills and knowledge.

• Participates in departmental meetings, information sharing and in-service training. Offers ideas for improved services and operations.

• Promotes teamwork. Participates in planning and implementing cross-training/cross utilization for various department functions.

• Works flexible hours as needed, including evenings and weekends based on consumer needs.

• Prepares and keeps charts up to date for DVRS audits by PPDS (Program Planning and Development Specialist).

• Attends bi-weekly Staff meetings and Clinical Case Conferences to presents updates and develop IEPs (Individual Employment Plans) including, but not limited to, reporting on client production rates and earnings/calculations.

• Reviews referral profiles and maintains appropriate paperwork including case record documentation and billing reports

• Coordinates with the VRAS Program Supervisor and Finance Department on consumer payroll, billing, ordering of supplies, client timesheets, piece rates, time studies and prevailing wage rates. Ensure subminimum wages are updated regularly as required.

• Performs other duties as assigned.

The demands described herein below are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Proficiency Ratings Legend: O = Occasionally – May be called upon to perform from time-to-time.

R = Regularly – Commonly called upon to perform.

F = Frequently – Repeatedly called upon to perform; cannot perform job without this function.

• Lifting unassisted: Up to 25 pounds, from any level. (O)

• Lifting assisted: Up to 100 pounds or more, from any level. (O)

• Standing/Walking: Remaining on one’s feet in an upright position or moving about a work area. (O)

• Sitting: Remaining in a normal, seated position. (R)

• Bending/Stooping: Continual, intermittent flexing of the spine; bending body downward and forward by bending spine at the waist. (O)

• Crouching/Kneeling: Bending legs at knees; coming to rest on knee(s). (O)

• Pushing/Pulling: Exerting force upon an object so that the object moves away from or toward the force. (O)

• Reaching: Extending hand(s) and arm(s) in any direction. (O)

• Climbing: Ascending or descending ladders, stairs, ramps, and the like, using feet and legs, and hands and arms. (O)

• Repetitive finger/hand movements: Usage or other special equipment operated. (R)

• Precise finger/hand movements: Seizing, grasping, turning or otherwise performing precision work with hand or hands. (R)

• Close vision: Clear vision at 20 in. or less. (F)

• Distance vision: Clear vision at 20 feet or more. (R)

• Peripheral vision: To observe an area that can be seen up/down or to the left/right, while the eyes are fixed on a given point. (R)

• Depth perception: The ability to judge distances and spatial relationships. (R)

• Focus adjustment/ability: To adjust eyes to bring an object into sharp focus. (F)

• Distinguish foreground/background sounds. (O)

• Hear/process for conversational speech. (R)

• Effective articulation. (R)

• Read and write at a college level. (R)