Case Manager

JOB SUMMARY

The Independent Living Case Manager, also known as an Educational Liaison (EL), develops and implements various learning activities to improve life skill and educational outcomes for youth who are referred for Independent Living services through Chester County Children Youth and Families and/or the Juvenile Probation Office. The Education Liaison is responsible for creating, implementing and teaching educational and recreational workshops (in person and/or virtual) and Youth Advisory Board activities (in person and/or virtual), and is an educational support for youth and the Chester County team. The Education Liaison provides case management for referrals of external (in-home) youth and/or a small case load of Independent Living youth. The EL promotes social connections and self-sufficiency. An essential member of the Chester Independent Living team, the Educational Liaison encourages youth to make “small but significant change” in everyday actions. The EL assist Chester youth in other areas as needed, Works a flexible schedule during work-week, workshops and YAB’s occur later afternoon/early evening. Regular travel is required.

EDUCATION

Bachelor of Social Work, Education or related field.

EXPERIENCE

One (1) year work experience in the delivery of social service programming targeting youth and/or young adults and/or education.

KNOWLEDGE, SKILLS & ABILITIES

• Ability to be culturally sensitive to the needs and diversities of multi-cultural communities.

• Skills in typing, basic computer operations, including Microsoft Office.

• Knowledge of social services, child welfare and family systems services.

• Practices good customer service skills in all working relationships.

• Knowledge in facilitating classes and/or groups.

• Working knowledge of community resources and educational programs and services.

• Knowledge of at-risk youth-related issues, such as addictions, human trafficking, sexual orientation/identity, peer/social culture, human development, violence, teen pregnancy and gangs.

• Demonstrated proficiency in crisis intervention, conflict resolution, and effective problem solving,

advocacy and assessment skills.

CERTIFICATIONS, LICENSES, REGISTRATIONS

Valid PA driver’s license with clean driving record with ability to use own vehicle, as required.

Provide a valid PA child abuse clearance, FBI check and Criminal Background Check.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Plans, creates, implements and teaches workshops and Youth Advisory Board (YAB) activities.

• Coordinates and attends college visits with youth.

• Provides case management and follow up for youth referred for classes, workshops and YAB.

• Completes case notes, monthly reports, and all documentation for files as needed.

• Assists with transportation to workshops, YAB’s, etc. as needed.

• Completes incident reports accurately, as needed.