Camp Director, Steve And Kate S
- Full-Time
- San Jose, CA
- Bright Horizons Family Solutions
- Posted 3 years ago – Accepting applications
A S&K Camp Director is responsible for all aspects of planning and executing an innovative, kid-centric summer day camp, as well as other seasonal break programs and pop-up childcare events throughout the year. This role involves developing and implementing local marketing initiatives; establishing and building relationships with hundreds of camp families; recruiting, hiring, training and leading seasonal teams, and; overseeing logistics, compliance, operations and inventory management for the programs they manage. Successful Camp Directors will create a dynamic, inclusive and growing camp community for campers, staff and families and deliver phenomenal programs for kids, while ensuring safety, operational efficiency and profitability.
How do you know if you’re the right candidate?
- Do you appreciate and agree with empowering kids (and adults) to take risks and make their own choices?
- Would picking up the phone to strike up a conversation with business managers, school administrators, potential staff, and prospective families you’ve never met fit within your comfort zone? If not, are you willing to stretch?
- Can you knock out administrative tasks efficiently and with extreme attention to detail?
- Are you the type of person who can’t rest until you’ve done everything possible to make someone feel cared for?
- Can you multitask like you’re a Hollywood power agent while keeping calm, level-headed, and nice?
- Do you have the stamina to keep up (literally) with 4-12 yr. olds bursting with energy and creative potential? And, if needed, can you bench press a kindergartener (or at least lift up to 40lbs.)?
- Are you committed to helping us keep our staff and customers safe from COVID? We currently require that staff and kids undergo temperature checks and other health measures like wearing masks. We will also ask you to keep everyone safe by complying with any federal, state, and local laws and regulations regarding COVID-19, both in your personal and professional life.
Essential Functions/Responsibilities
- Responsible for all stages of the employee life cycle for seasonal teams of up to 30: attraction, recruitment, onboarding, development, retention and separation.
- On-site manager responsible for all facets of a day camp that runs 9-10 weeks, with an average of 150 campers per day generating 6-7 figure revenue; also responsible for managing other holiday break programs (winter and spring) and pop-up child care events at school and day care facilities in their community.
- Handles crisis, emergency, behavioral and medical response as needed when issues come up at camp or in other childcare settings.
- Manages all customer contact for their programs, including responding to email and phone inquiries in a timely fashion, providing exceptional customer service, and handling sensitive and escalated matters for hundreds of prospective and attending camp families.
- Develops relationships with local schools, PTAs, businesses and other organizations to create promotional opportunities for the camp by offering cash, in-kind donations and camp services / programming in exchange for marketing.
- Leads online and in-person promotional events and presentations for prospective families regularly throughout the pre-season.
- Manages compliance processes and ensures implementation of company, city and state required policies for camps and/or childcare facilities as applicable to their locality.
- Manages a six-figure budget for personnel, food and programming.
- Oversees all logistics and inventory management functions for hundreds of items valued in excess of six-figures, which are needed to run camp programs.
- Manages relationship with host school that rents out facility where camp runs; also responsible for overseeing janitorial arrangements, security and site planning to ensure sanitary, safe and smooth operations.
- Negotiates terms and manages relationship with local vendors that provide food and programming for their camp.
Benefits
- Medical, dental and vision insurance
- 401(K) plan
- Paid time off
- Referral Bonus
Requirements
- At least 18 years of age with a high school diploma or GED required
- Bachelors Degree preferred
- As required by the American Camp Association (ACA) accreditation standards, Directors must have at least two seasons of camp supervisory experience. An equivalent combination of experience working in a child care or education setting for at least one year coupled with supervisory experience will be considered to satisfy this requirement.
Additional Job Requirements
- Past management or leadership experience is required; experience hiring and managing teams of 5 or more is preferred
- During camp programs, Director is expected to be on-site. When camps are not in session, most planning work can be done remotely, but Directors are expected to be actively marketing, recruiting staff and promoting camp in their community.
- On-site management at camp can be physically demanding, with extended periods of time on your feet, outside and occasional activity requiring physical exertion.
- Candidate who meet the ACA standard of being at least 25 years old are preferred.
- Directors will be expected to run break camps throughout the year.
- Candidate must be fully vaccinated for Covid-19 to ensure compliance with enhanced health and safety protocols and to keep yourself and others safe and free from illness.
HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?
Contact us at bhrecruit@brighthorizons.com or 855-877-6866
Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO – English and EEO – Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).
Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.