Call Center Specialist

Appointment Scheduler/Switchboard Operator

Kansas City Orthopedic Alliance currently has positions available in their scheduling office;
Appointment Scheduler & Switchboard Operator. We are looking for caring individuals to join our patient-centered Orthopaedic practice. The successful candidates will demonstrate:

? A willingness to serve our patients with respect and compassion.
? A commitment to support our doctors in a competent and professional manner.
? A desire to contribute as a key player on a high-performing team.

Switchboard Operator Requirements include:

? Candidates will possess excellent customer service and communication skills and be familiar with practice management software.

? 2 years in a medical office.
? Job duties include: mastering phone system, transferring post-operative needs, taking consults, scheduling and other clerical duties as assigned.
? Must have computer skills, phone etiquette, exhibit patience and compassion and be comfortable in a fast pace environment.
? Positive upbeat attitude/personality plus

Appointment Scheduler Requirements include:

? Candidates will possess excellent customer service and communication skills and be familiar with practice management software.

? 2-year minimum experience with making appointments in a medical office.
? Must have computer skills, phone etiquette, exhibit patience and compassion and be comfortable in a fast pace environment.
? Positive upbeat attitude/personality plus

Kansas City Orthopedic Alliance offers a rewarding work environment along with a competitive salary and benefits package including the following: health, dental, vision, life insurance, Flex
Spending, 401k & profit sharing, paid time off and employee assistance program.

“We are an Equal Opportunity Employer of Women, Minorities, Disabled and Protected
Veterans”

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

COVID-19 considerations:
Masks required for all staff & patients, staff trained in proper PPE usage, enhanced cleaning & sanitation procedures and limited visitor policy

Education:

• High school or equivalent (Preferred)

Experience:

• related: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No