Call Center Representative

Call Center Representative

The position is full time, 40 hours, Monday through Friday 8:30am-5pm. No evenings, no weekends, no holidays. The call center is located in Blue Ash, Ohio. This is not a remote/work from home position

Job Duties:

• Answer inbound phone calls from patients, physician offices, and hospitals
• Schedule office appointments
• Collect and verify patient demographics, insurance and other relevant information

Requirements:

• Medical call-center experience preferred
• Ability to empathize with patients in need of care
• Positive attitude
• Keen attention to detail
• Previous customer service experience
• Excellent communication skills
• Adept at creative problem-solving

Benefits we offer:

• No nights, weekends or holidays
• 3 weeks PTO
• Bi-weekly payroll
• Medical/dental/vision insurance
• Short-term & long-term disability insurance
• Life and accident insurance
• 401k
• $1500 referral bonus potential
• Wellness Program with opportunities to be rewarded with gift cards and prizes

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